Insurance Customer Service & Sales

Are you looking to grow? So are we! Farmers Insurance-Southeast Missouri in Kennett, Missouri, is looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time customer service representative. In this role you will provide exceptional customer service to our customers, addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!BenefitsAnnual Base Salary + Commission + Bonus OpportunitiesPaid Time Off (PTO)Hands on TrainingMon-Fri ScheduleCareer Growth OpportunitiesEvenings OffResponsibilitiesDevelop insurance quotes, make sales presentations, and close sales.Process customer policy change requests.Immediately greet all customers, entering the office, in a friendly and helpful manner.Take premium payments from customers.Maintain knowledge of new products and services.Provide exceptional customer service and support.Be outstanding at relationship building.Develop and maintain client relationships.Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies.Schedule appointments for sales staff to meet prospective customers.Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.Grow sales revenue by utilizing phone, email and potential client lists.Provide customers with additional information about new products and services.RequirementPossess a genuine willingness to learn, be intuitive and resourceful and be coachable.Possess an upbeat, positive and enthusiastic attitude.Proficiency to multi-task, follow-thru and follow-up.Excellent Communication/interpersonal skills.Great Customer Service Skills.Problem-Solving Capabilities.A Property & Casualty insurance license is required.Strong communication skills, both oral and written.

Created: 2025-11-21