Assistant Branch Manager - Albany County Floater, NY

Assistant Branch Manager Reports to: Branch Manager Salary: NE16 $40,000 u2013 $55,000 FLSA Status: Non-Exempt Supervisory Role: Yes Why Join Us? At Trustco Bank, weu2019re committed to fostering a supportive and inclusive workplace where our employees can grow their careers. We believe that our people are our greatest asset and consider our employees as family. We value each team memberu2019s contribution and offer a supportive, collaborative work environment. In this role, youu2019ll have the opportunity to lead a talented team, make a positive impact in our community, and be rewarded for your success. We believe that investing in our employees means investing in the future of our company. As a valued team member, you will be eligible for a generous compensation and benefits package that includes: medical, dental and vision insurance, a health savings account with an annual employer contribution, a 401(k)-retirement plan with generous employer match, paid time off plus 11 paid federal holidays, training and professional development programs, tuition reimbursement, reduced fees and rates on certain loan products, and much more Ready to lead with confidence and make a meaningful impact? Apply now and become part of our dedicated banking family About the Assistant Branch Manager Role _Join Our Dynamic Banking Team and Lead with Excellence_ Are you a motivated leader with a passion for delivering exceptional customer service and driving branch success? We are seeking a highly skilled and dedicated Assistant Branch Manager to support our Branch Manager in orchestrating the seamless operation of our branch, fostering a trusted environment, and elevating the customer experience. This pivotal role offers the chance to influence our communityu2019s financial well-being and grow professionally within a reputable institution. As the Assistant Branch Manager, you will be the vital right hand to our Branch Manager, overseeing daily operations, supervising staff, and ensuring our branch functions with efficiency, security, and warmth. Your expertise in residential mortgages, IRA services, and personal banking products will empower you to deliver tailored solutions that meet our clientsu2019 needs. Key Responsibilities + Operational Leadership: Stepping into the Branch Manageru2019s shoes during their absence, managing staff, and maintaining smooth day-to-day operations. + Team Supervision: Overseeing Head Teller and Teller teams, fostering a culture of excellence and accountability. + Branch Branding & Growth: Building a strong branch identity, promoting sales initiatives, and championing exceptional customer service. + Customer Engagement: Personally, connecting with clients and prospects, resolving issues efficiently, and ensuring satisfaction aligns with our high standards. + Compliance & Accuracy: Reviewing and approving transactions such as large check cashing, bank checks, and ledger entries, while maintaining strict adherence to policies. + Performance & Standards: Striving to meet and exceed branch performance metrics, focusing on operational controls, security, and regulatory compliance. + Professional Development: Continually enhancing your banking acumen and sales techniques through training, workshops, and ongoing education. _This job description is not exhaustive; duties and responsibilities may change at any time with or without notice._ Qualifications Required + High School Diploma or equivalent + Proven supervisory and leadership experience + Strong customer service background + Cash handling expertise + Excellent verbal communication skills + Fluent in English; bilingual a plus + Access to reliable transportation + Well-organized and adept at managing multiple priorities + Team-oriented with the ability to thrive in collaborative environments + Ability to lift 10u201320 lbs., stand for extended periods. Preferred + Bacheloru2019s degree. + Previous banking or financial services experience + Familiarity with residential mortgages, IRA services, and personal banking products Schedule Full-time position with hours aligned to branch operations: + Monu2013Wed: 8:30 AM u2013 5:00 PM + Tue: 8:30 AM - 3:00 PM + Thuu2013Fri: 8:30 AM u2013 6:00 PM + Sat: 8:30 AM u2013 1:00 PM (rotating schedule) + Sun: Closed Employees may need to remain 15u201330 minutes after closing. Occasional evening and weekend work may be required. Occasional travel for training, meetings, or branch support. Equal Employment Opportunity Statement: Trustco Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability, or protected veteran status. This includes, but is not limited to, the following: u2022 Hiring, placement, upgrading, transfer, demotion or promotion u2022 Recruitment, advertising or solicitation for employment u2022 Treatment during employment u2022 Rates of pay or other forms of compensation u2022 Selection for training, including apprenticeship u2022 Layoff or termination It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Created: 2025-11-21