DC TOPTON PRIVATE FLEET DISPATCHER

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 21 years!At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.EOE/VEVRAAEast Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.We are seeking a dedicated and detail-oriented Private Fleet Dispatcher to join our dynamic team. In this pivotal role, you will be responsible for overseeing the planning, scheduling, and coordination of our private fleet operations. Your primary focus will be on ensuring that all deliveries are made efficiently and in a timely manner while maintaining the highest standards of service and safety. As a dispatcher, you will interact closely with drivers, customers, and other operational teams to facilitate smooth logistics. You will be expected to handle real-time challenges, find solutions to transportation issues, and ensure compliance with all regulations and company policies. Your efforts will directly impact our service quality and customer satisfaction. This position requires an individual who thrives in a fast-paced environment and possesses excellent communication and organizational skills. You will utilize various routing and scheduling tools to optimize processes, reduce costs, and improve overall effectiveness in fleet management. If you are passionate about logistics and transportation and have a track record of successful dispatching operations, we encourage you to apply and become a crucial part of our team.Coordinate all activities related to fleet operations and logistics planning.Schedule and assign drivers to specific routes based on availability and workload.Monitor and track the location and status of vehicles and deliveries in real-time.Communicate with drivers to provide updates and resolve any issues that may arise during transport.Ensure compliance with all federal, state, and local regulations regarding transportation and safety.Maintain accurate records of deliveries, driver schedules, and vehicle maintenance logs.Develop efficient routing plans to minimize costs and maximize delivery efficiency.Perform other duties as requestedExcellent verbal and written communication skills.Analytical skills.Excellent organizational skills.Flexible working hours.Experience that includes extensive knowledge of industry procedures and practicesKnowledge of transportation proceduresExperience using Supply Planning ERP softwareBackground with Hazmat and DOT Hours of Service regulationsHands-on experience preferred withTransportation Management Systems (TMS), especiallyDescartes System GroupEducation/CertificationAssociate or bachelor’s degree in related field, preferred; equivalent work experience will be consideredSkills & CompetenciesStrong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolutionStrong geographical knowledge of North AmericaStrong understanding of DOT HOS regulationsAdvanced written and verbal communication skillsProficient in multi-tasking, prioritizing and managing time effectivelyExcellent attention to detail and accuracyOpen to coaching with the ability to apply feedbackExceptional interpersonal skills: a team player with proven ability to work across functional areas and all levels of the organizationWorking knowledge of Microsoft suite (Excel, Microsoft Word and PowerPoint)Ability to adapt in a dynamic, systems-based working environmentEast Penn offers excellent benefits:Competitive compensationGroup health insurance that includes high quality medical, dental, vision and prescription coverage with a low employee premiumRetirement Savings Plan with company match and a 3% employer contribution9 paid company holidays, 2 paid personal holidays, and paid vacation days annuallyEmployee assistance programFitness DiscountsPromotional opportunities

Created: 2025-11-24