Operations Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Operations Manager is a critical member of the shopping center management team, with responsibility to enhance the property's value by managing the physical facilities of the Provo Towne Centre. The Operations Manager must have a firm understanding of the maintenance department, operating systems of the property, construction practices, preventative maintenance and safety practices. Areas of Responsibility/Key Elements and Essential Tasks Management and Operations * Coordinate the operational aspects of the property in a manner which protects, maintains and improves the value of the owner's asset. * Implement and monitor hazard control and team safety practices. Ensure compliance with local codes and regulation, and pass the compliance portion of the Operations Audit. * Implement preventative, ongoing and anticipated maintenance/repair programs. * Select contracted services by developing scopes of work, requesting bids, monitor performance per scopes of work and contractual agreements. * Develop multi-year capital project plans and manage the process to complete the capital projects. * Manage tenant construction by working with tenant coordinators, contractors, tenants and the client. * Monitor performance of in-house and contracted services, taking necessary action to assure in-house performance and contracted services are performing up to our maximum standards. * Gather and track all service provider and contractor Certificates of Insurance. * Purchase building and maintenance supplies, machinery and equipment. * Prepare and present detailed Action Reports for all operational incidences at the facility. Budget and Finance * Accurate budget preparation with emphasis on minimizing expenses by efficient use of manpower and materials. * Develop and manage all operational expenses at budgeted levels. * Manage capital projects in a timely, cost-effective manner at budgeted levels. * Assist the General Manager with... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

Created: 2025-11-24