Food, Beverage & Culinary Operations Support Manager

Description Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team We are currently seeking experienced and driven candidates just like you to serve as a Food, Beverage & Culinary Operations Support Manager You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today u2013 weu2019re waiting to hear from you Job Responsibilities As a Food, Beverage & Culinary Operations Support Manager you will assist the Food, Beverage and Culinary operations with stabilization support during leadership transitions, staffing shortages, openings, acquisitions and/or crisis situations to ensure continuity of operations. Your specific duties in this role will include: + Assist the Culinary and Food & Beverage operations during the absence of management or team members. (Executive Chef, Sous Chef, F&B Managers, Restaurant Manager and other personnel) + Travel to all properties as assigned, including weekends, evenings, holidays and out-of-state travel, with flexibility and the ability to travel on short notice. + Act as an extension of the corporate office in managing and ensuring high standards of service, offerings, and quality. + Provide written updates, action plans and end-of-assignment reports to leadership outlining property needs, progress and recommendations. + Support and reinforce DelMonte Hotel Group policies, procedures, culture, and training initiatives, implementing and educating teams accordingly while on assignment. + Develop, implement, and train teams on supporting operational tools and resources; including standard operating procedures (SOPs), recipe and menu costing sheets, inventory, ordering templates, production schedules and training materials. + Direct, train and mentor associates, assigning duties and observing performance to ensure policy and standard compliance. + Write and develop menus, feature offerings, usage records, quality standards and presentation standards in coordination with the Food & Beverage Team. + Monitor, analyze and manage food and labor cost performance, providing analysis and recommendations to ensure budget adherence and financial efficiency. + Monitor purchasing and receiving procedures, including food & beverage inventories, to ensure proper quantity, quality and price. + Research new products and operational approaches and provide analysis of cost, profit benefits and best practices. + Perform administrative tasks including maintaining inventory, processing payroll and supporting accounting and purchasing functions. + Ensure compliance with legal requirements including wage and hour laws and federal, state and local regulations. + Ensure compliance with food safety and handling policies, including proper temperatures and use dates. + Ensure appearance, upkeep and cleanliness of operational departments while on assignment. + Prepare and cook food to standards while monitoring production by associates, coordinating catering event details with management and appropriate staff, ensuring advance prep work and opening/closing procedures are completed according to checklists, and assisting at any kitchen station as needed. + Maintain effective departmental communication through logs, pre-shifts and required meetings + Ensure all owner and brand initiatives and programs are implemented and supported. + Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance, report deficiencies. + Develop and maintain positive business relationships with all guests, vendors and other external partners. + Maintain up to date records and files. Supervisory Responsibilities Assist in the supervision of associates at assigned hotels and departments. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems. Education and/or Experience Two to four years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Competencies To perform the job successfully, an individual should demonstrate the following competencies: + Follow policies and procedures; Support organization's goals and values. + Demonstrate knowledge of EEO policy; Promote a harassment-free environment. + Work within approved budget; Conserve organizational resources. + Observe and enforce safety and security procedures; Determine appropriate action beyond guidelines; Report potentially unsafe conditions; Use equipment and materials properly. + Demonstrate accuracy and thoroughness; attention to detail; Look for ways to improve and promote quality; Accept and apply feedback to improve performance; Monitor own work to ensure quality. + Speak clearly and persuasively in positive or negative situations; Respond well to questions; Participate in meetings. + Write clearly and informatively; Present numerical data effectively; Read and interpret written information. + Be at work/meetings consistently and on time; Ensure work responsibilities are covered when absent; Complete work on time or notify appropriate person with an alternate plan. + Treat people with respect; Inspire the trust of others; Work with integrity and ethics. + Approach others in a tactful manner; React well under pressure; Accept responsibility for own actions; Follow through on commitments. + Exhibit confidence in self and others; Inspire and motivate others to perform well; Effectively influence actions and opinions of others; Give appropriate recognition to others. + Focus on solving conflict, not blaming; Maintain confidentiality; Listen to others without interrupting and get clarification; Keep emotions under control; Remain open to others' ideas and try new things. Build commitment and overcome resistance. + Manage difficult or emotional customer situations; Respond promptly to customer needs and requests for service and assistance. + Set and achieve challenging goals; Demonstrate persistence and overcome obstacles. + Complete projects on time and budget; Manage project team activities. + Prioritize and plan work activities; Manage competing demands; Use time efficiently; Meet or exceed productivity standards. Organize or schedule other people and their tasks; Develop realistic action plans. Determine workflow and procedures. + Delegate work assignments; Match the responsibility to the person; Give authority to work independently; Set expectations and monitor delegated activities. Provide vision and inspiration to peers and subordinates. + Balance team and individual responsibilities; Exhibit objectivity and openness to others' views; Contribute to building a positive team spirit; Build morale and group commitments to goals and objectives; Support everyone's efforts to succeed. + Identify and resolve problems in a timely manner; Develop alternative/creative solutions; Work well in group problem solving situations; Use reason even when dealing with emotional topics. + Display willingness to make decisions; Exhibit sound and accurate judgment; Support and explain reasoning for decisions; Include appropriate people in decision-making process; Make timely decisions; Understand business implications of decisions. + Include staff in planning, decision-making, facilitating and process improvement; Take responsibility for subordinates' activities; Make self available to staff; Provide regular performance feedback; Develop subordinates' skills and encourage growth; Apply customer feedback (internal and external). + Assess own strengths and weaknesses; Pursue training and development opportunities; Strive to continuously build knowledge and skills; Share expertise with others; Ask for and offer help when needed. + Adapt to changes in the work environment; Change approach or method to best fit the situation; Prepare and support those affected by change. Job Requirements We are looking for a self-motivated Food, Beverage & Culinary Operations Support Manager with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills and interpersonal as well as the ability to establish rapport with colleagues. Specific qualifications for the role include: u2022 2 to 4 years related experience in culinary or related professional area; Bacheloru2019s degree (B. A.) or equivalent from four-year college or university; or equivalent combination of education and experience. u2022 Solid organizational, time-management and prioritization skills Benefits As an Food, Beverage & Culinary Operations Support Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Itu2019s the kind of company where many of our associates come for a job, but stay for a careeru2014the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. u2022 Compensation starting $ 62,353.20 and up based on experience u2022 Comprehensive benefit packages for full-time positions u2022 Hotel room discounts at our locations around the globe u2022 Discounts on food and beverages u2022 Professional development and advancement opportunities Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.

Created: 2025-11-24