Senior Business Manager - SongLife

We Are: Accenture SongLifeu2014A Partner for Growth The Agency of Record model we all grew up with was built for stabilityu2014long planning cycles, rigid campaigns, and success measured in outputs. Today demands something more. With evolving pipelines, diverse patient populations, and accelerated launches, the challenge is not just communicationu2014itu2019s staying continually relevant. At Accenture SongLife, we reinvented the AOR to be a truegrowth engine for biopharmau2014anchored in one objective: helping you fuel growth by building continual relevance. We do this by beingSmarter, Faster, Better Smarteru2014intelligence-led, powered by AI, data, and life sciences expertise, so your brand is always one step ahead. Fasteru2014an agile, adaptive model that scales global blockbusters and targets rare disease communities with equal precision, moving at the speed of science and patient need. Betteru2014world-class creativity combined with Accentureu2019s technology and consulting rigor, shifting from campaigns to outcomesu2014like launch uptake, adherence, and market share. The reinvented AOR is not a supplieru2014itu2019s a growth partner. Accenture SongLife brings creativity, technology, and strategy together to serve as your growth engineu2014continually relevant, always accountable, and built to deliver impact for patients, providers, and your business.u201d The Work: The Senior Business Manager serves as a strategic operations lead across multiple brands and internal teams. Youu2019ll oversee project economics, guide business analysts, and ensure that operational workflows, staffing, and reporting processes support profitability and client success. You will collaborate with leadership to forecast revenue, optimize resourcing, and implement business processes that scale across ConcentricLifeu2019s fast-growing healthcare and wellness practice. Key Responsibilities Business & Financial Management: u2022 Partner with account and delivery leads to forecast, track, and manage project budgets, margins, and utilization. u2022 Conduct monthly financial reviews, margin reconciliations, and variance analyses. u2022 Oversee timely and accurate time entry, billing, and cost tracking in Workfront and Wordbook. u2022 Develop reporting dashboards and insights to support business decisions. u2022 Ensure all project economics align with client contracts, scopes, and profitability goals. Team Leadership & Development: u2022 Manage and mentor Junior Business Analysts and Coordinators, providing coaching and performance feedback. u2022 Foster a collaborative, accountable culture focused on continuous learning and operational excellence. u2022 Support onboarding and training on business systems (Workfront, Wordbook, Excel, PowerBI). Operational Excellence & Process Improvement: u2022 Partner with operations leadership to streamline workflows, reporting, and cross-team communication. u2022 Identify bottlenecks or inefficiencies in resource planning, forecasting, or financial reporting. u2022 Contribute to process documentation, standard operating procedures (SOPs), and audit readiness. u2022 Drive adoption of new tools and automation that enhance visibility and reduce manual workload. Project Oversight & Governance: u2022 Oversee financial and operational health across multiple brands or portfolios. u2022 Serve as escalation point for budget or process challenges, ensuring timely resolution. u2022 Ensure proper documentation of assumptions, risks, and scope adjustments in Workfront. u2022 Partner with Account Management to provide financial insights and recommendations during client discussions. Reporting & Insights: u2022 Lead preparation of monthly and quarterly business performance reports. u2022 Track key metrics such as utilization, capacity, margin, and delivery efficiency. u2022 Use Excel and agency tools to analyze operational trends and forecast needs. u2022 Present insights to leadership, identifying risks and opportunities to improve profitability. Basic Qualifications u2022 Bacheloru2019s degree in Business, Finance, Marketing, or related field (MBA a plus). u2022 3+ years of experience in business management, operations, or financial analysis (agency or consulting background preferred). u2022 3+ years strong proficiency in Workfront, Wordbook, and Excel (advanced formulas, pivot tables, and data modeling). u2022 3+ years working with project economics, forecasting, and resource management. u2022 2+ years Experience mentoring junior team members and managing operational processes at scale and collaborating with stakeholders u2022 3+ years handling complex data sets and translate them into actionable recommendations. u2022 F amiliarity with creative agency financial management is strongly preferred Preferred Qualifications Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. ( Role Location Annual Salary Range California $63,800 to $154,800 Cleveland $59,100 to $123,800 Colorado $63,800 to $133,700 District of Columbia $68,000 to $142,400 Illinois $59,100 to $133,700 Maryland $63,800 to $133,700 Massachusetts $63,800 to $142,400 Minnesota $63,800 to $133,700 New York/New Jersey $59,100 to $154,800 Washington $68,000 to $142,400 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. 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Created: 2025-11-25