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Studio Coordinator / Aesthetician

OVME - Bethesda, MD

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Job Description

DescriptionWe are seeking a Studio Coordinator/ Aesthetician to join our studio team. As the first point of contact for our clients, you will play a vital role in delivering exceptional client service and ensuring a positive experience. Your professional demeanor, excellent communication, organizational skills, and ability to multitask will contribute to the overall success.Key Responsibilities Provides patients with laser, PRP, microneedling and other rejuvenative procedures providing the highest level of patient comfort, studio experience, and results satisfaction Respects OVME culture, and abides by OVME Culture Guide Maintains an expert level of knowledge across the suite of OVME products and services Maintains all licenses and services-mandated training, as well as OVME proscribed training Maintains detailed records within the company’s patient management system with regard to patient procedures, outcomes and other required medical input In coordination with the Patient Care Coordinate, ensures that procedure rooms are maintained in a healthy and clean manner and conform to the OVME standards of sterility and use Proactively and within the context of individual patient needs, cross-sells other company products and services on a consultative basis Always presents as a consummate professional to patients and other team members Maintains all equipment, supplies and other procedural equipment to OVME standards Errs on the side of caution with regard to any outside or patient specific variable that could impact procedure safety, patient comfort, or results Reports to Studio Medical Director and Studio Manager Welcome and greet clients in a warm and friendly manner, ensuring a positive and professional first impression. Provide outstanding customer service by addressing client inquiries, scheduling appointments, and addressing any concerns or issues promptly and efficiently. Manage and coordinate the appointment booking system, ensuring accurate scheduling, and optimizing the use of Studio resources. Collect client information, update medical history forms, and ensure accuracy and confidentiality of client records. Process client payments, verify insurance information if applicable, and provide receipts or invoices as required. Manage inventory of office and administrative supplies, placing orders as needed to ensure adequate stock levels. Education / Experience Requirements Licensed Aesthetician Minimum 2-5 years concentrated experience in medical aesthetics, laser treatments, and all other premium aesthetic services is preferred. Medical CRM/ZENOTI experience a plus Skills, Knowledge, & Expertise Exceptional written and verbal communication skills. Ability to thrive in a fast-paced, customer-service-oriented collaborative team environment. Social media management experience. Ability to function independently with minimal supervision. Ability to work well independently, in a team environment, and with remote employees. Team player mentality. Strong sense of ownership and urgency. Extremely detail oriented. Self-starter and passion for learning. Strong organizational skills and ability to multi-task in a fast-paced environment. Benefits 15 Days Paid Time Off 10 Paid Holidays Medical, Dental, Vision Coverage Short and Long Term Disability, AD&D, and Life Insurance 100% company-paid 401k Employee Contribution 401k Employer Match Employee Assistance Program (EAP) Resources Employee Service Allowance 50% Employee Retail Discount Friends and Family Discount Team Member Referral Bonus OVME, pronounced “of me,” is a medical aesthetic enterprise that connects aspiring women and men with skilled health care providers in select cities nationwide. OVME combines a bespoke selection of minimally invasive cosmetic services with contemporary yet welcoming retail boutiques that promise the “Fountain OV You.”Our team is composed of creative caregivers who provide solutions for “age appropriate” skin health. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape. We are thought leaders who understand the status quo must be challenged to remain vibrant. We believe excellence is achieved through attention to detail. We are honest and transparent. We give back.Our product promise is simple, “The best OV you.”OVME values diversity and individuality and believes in equal opportunity for all. OVME, LLC. is an Equal Opportunity Employer committed to hiring a diverse workforce and creating and sustaining an inclusive culture. All employment decisions at OVME, LLC, are based on the needs of our business, the job requirements, licensing requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Created: 2025-11-26

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