Case Manager

Case Manager - Assisted Living ProgramOneida Center for Rehabilitation and Nursingis actively seeking aCase Managerfor our Assisted Living Facility inUtica, NY. The ideal candidate will have good communication skills and a pleasant demeanor!Duties Include:Will act as a liaison between our Residents and the Director of Case ManagementAddress Resident concerns, which may include;roommate issues, room changes, behavioral problems, etc.Help all new Residents in orienting to theAssisted LivingProgramAssist Residents in obtaining SSI/SSD benefits and Access-A-Ride applications & servicesCoordinate medical appointments; including scheduling transportation, insurance eligibility, etc.Assist with the documentation necessary for re-admissions from hospitalization or rehabilitationMaintain organized incident reports and proper documentation as necessaryOrder durable medical equipment based on physician ordersCollaborate with the finance office to assist with Medicaid recertification or SSA concernsEnsure completion of Mental Health evaluations and coordination of services as neededAct as a resident spokesperson when necessaryRequirements:Work experience in human services, social services or other related fields stronglypreferredProficiency incomputer programs such asMS Office & MS ExcelStrong work ethic, intense drive, and initiative for quality customer serviceExcellent written & oral communication skills andgreat problem-solving skillsSuperior administrative and organizational skills with theability to prioritizePosition requires multitasking and efficient time management skillsExceptional interpersonal & leadership skills are required!Location:Utica, NYAbout us:Oneida Center for Rehabilitation and Healthcareis a 120-bed rehabilitation and skilled nursing facility located in Utica, New York. Our pledge to the community, our residents and staff is to provide post-acute care in a manner that sets the standard of excellence and strives to meet and/or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and Post-acute Rehabilitation and are affiliated with an Assisted Living Program and Adult Day Care. We endeavor to embrace our residents in times of crisis and assist them to leave and/or live here with a sense of well-being, individuality, and independence.

Created: 2025-11-26