Guest Services Representative

GUEST SERVICE REPRESENTATIVEEach Employee Must:Be eligible to work under all Federal, State, and Local laws.Be neat and well groomed.Be pleasant and have an upbeat personality.Be dependable, reliable and prompt.Be able to work as a member of a team.Has good and verifiable references.Be accommodating to the demands caused by fluctuations in business.Has a good attitude and work habits.Has a valid driver's license, adequate car insurance and a clean driving record if he / she conduct errands or makes deliveries for the company.GSR (Guest Service Representative) Qualifications (If sales volume dictates):Sincerely enjoys working with Guests.Be eager to assist Guests.Has a sense of urgency.Has a friendly personality.Possess good communication skills.Has complete knowledge of POS Order Taking procedures.Be able to operate the POS system quickly and accurately.Be able to handle cash quickly and accurately. GSR Duties:Answers phones and takes orders.Greets and thanks Guests.Takes orders for walk-in Guests.Gets drinks for orders (if applicable).Rings all orders into POS System.Performs prep work.Helps where needed.Keeps counters and Guest area clean.Handles Guest complaints, order concerns, and other requests quickly and in a friendly, positive, and non-confrontational mannerHelps where needed. PIc5f0dfcf84ac-30511-35042934

Created: 2025-11-27