Work at Home - Customer Service Representative

We are seeking Customer Service Representatives to assist our client’s customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. Experienced or entry-level candidates should be willing to learn on the job, have excellent communication skills, and be highly reliable. A world of opportunity is waiting... Let’s get started!BenefitsMedical, Dental, Vision (Eligible after 30 days)Tuition ReimbursementPaid Time Off (Earn immediately and use after 90 days)Referral Incentive ProgramPremium discount offerings (movie tickets, amusement parks, gyms, etc.)Performance BonusResponsibilitiesAnswer inbound calls and greet customers with energy and enthusiasmCollaborate as part of a team to accomplish individual and team resultsUnderstanding and striving to meet or exceed call center metrics while providing excellent and consistent customer service.Meets department productivity and quality standards.Strive for first call resolution and take true ownership of customer needs and issuesDemonstrated expertise in knowledge of policies and procedures related to client policiesUtilizing software, databases, scripts, and tools appropriately.RequirementsAt least 6 months of customer service experience in a transaction based environment (call center, food service, hospitality, or retail) preferred, demonstrating ability to be empathetic and compassionateMinimum High school diploma, GEDYou have the flexibility to work any shift, including nights and especially weekendsAttendance is key to success and necessary to meet objectivesClear a criminal background check and drug screenWork from Home RequirementsEnvironment: Quiet, secure, and distraction free for the duration of working hours.Landline Phone: Not RequiredInternet: Wireless not ternet Speeds: Minimum 25MBPS download/10 MBPS uploadConnection: Direct connection from modem to PC requiredWe’re excited you’ve considered to Be More with iQor. We’ll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community.

Created: 2025-11-27