Veterinary Clinic Office Manager

Benefits: Bonus based on performance Company parties Employee discounts Health insurance Paid time off Job SummaryKing Veterinary Clinic is a fast-paced veterinary office dedicated to providing exceptional medical care and customer service . We are a close-knit team that values collaboration, efficiency, and compassionate care for our patients and their owners. This is a dynamic role for a highly motivated and detail-oriented individual who can thrive in a busy environment and serve as the central hub of our clinic's daily operations. Responsibilities * Practice oversight - Ensure the seamless flow of daily operations, balancing administrative, client and personnel needs - Implement and enforce clinic policies and procedures to improve efficiency - Act as primary point of contact, resolving any issues promptly - Maintain a clean, safe and organized office environment. Team leadership and human resources - Manage and supervise front office staff and vet assistants - Coordinate staff schedules to ensure adequate coverage for all operational hours - Mediate personnel issues and facilitate conflict resolution with fairness and discretion - oversee appointment scheduling, billing and all client communications - Address client inquiries, and concerns in a professional and empathetic manner - Ensure a high level of client satisfaction through effective communication Financial administration - Manage daily accounting transactions including billing and accounts receivable - Oversee inventory, purchasing and ordering supplies - Ensure the collection of payments from pet owners Record-keeping and technology - Maintain accurate client and patient medical records - Manage and troubleshoot practice management software - Ensure compliance with all regulations for controlled substancesQualifications High school diploma/GED required; degree in business administration related field preferred Previous experience as an Veterinary Office Manager or similar position preferred Experience with veterinary practice management software is an asset Skilled in Microsoft Office, Excel, and Outlook Excellent time management skills and ability to prioritize multiple tasks Strong problem-solving skills and attention to detail Excellent verbal and written communication skills A genuine passion for animals and their well-being

Created: 2025-11-28