Veterinary Receptionist - Land O' Lakes, FL

Land O’ Lakes Animal Hospital is Hiring a Veterinary Receptionist!Position DetailsRole: Customer Service RepresentativeStatus: Part-timeSalary: Negotiable and based on experienceSchedule: Mondays: 7:00 AM - 12:00 PM; Wednesdays & Fridays: 7:00 AM - 5:30 PM (1-hour lunch break); Rotating Saturdays (required): 8:00 AM - 12:00 PMDo you thrive in a fast-paced, team-oriented environment and enjoy helping both people and pets? Land O’ Lakes Animal Hospital is seeking a friendly, detail-oriented, and organized Customer Service Representative to join our compassionate team! As a vital member of our hospital, you’ll play a key role in ensuring a smooth and efficient flow of daily operations — from warmly greeting clients and managing appointments to maintaining accurate records and supporting our veterinary staff.Why You Will Love it HereConsistent schedulingTeam-first culture that’s supportive, fun, and big on growthLeadership that listens and invests in your developmentMentorship, continuing education, and real career pathwaysPreferred QualificationsPrior experience in veterinary or medical reception/customer service is preferredExperience with Cornerstone software is a plusStrong organizational and multitasking skillsExcellent communication and interpersonal abilitiesCompassionate, dependable, and eager to learnMust be available for rotating SaturdaysWhat You’ll DoProvide exceptional customer service to clients and their petsAnswer and manage a multi-line phone system professionally and efficientlySchedule appointments and coordinate client communicationsProcess payments and maintain accurate client and medical recordsAssist with daily front desk operations and collaborate with veterinary staff to ensure smooth hospital flowBenefits You Can’t BeatFinancial BenefitsA flexible approach to compensation that will reflect your skillset and future performance401(k) matching & Roth Retirement Savings PlanFlexible Spending Account (full-time only)529 Savings PlanTuition Support Program (full-time only)Referral bonus programWellness BenefitsHealth Insurance, including medical, dental, and vision (full-time only)Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)Sick Time / Paid Time OffFree/discounted lab work for all employee petsPet discounts on services and productsPet food discount programWorkplace BenefitsQuarterly Team Rewards Bonus ProgramProfessional development opportunitiesContinuing education allowanceUniform allowanceLifestyle BenefitsSix paid holidays (full-time only)Employee Assistance ProgramEmployee discount programJoin Our Team!If you’re looking to be part of a dedicated, caring team that values teamwork and client relationships, we’d love to meet you!Diversity, equity, inclusion, and belonging are core values at Land O’ Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Created: 2025-11-28