Customer Service Rep - Emergency Response (On-Site)

Home (u00bbJob Details Customer Service Rep - Emergency Response (On-Site) Other ( Location Charlotte, North Carolina, United States Of America Language English Apply Now ( Summary Customer Service Rep - Emergency Response (On-Site) Description A NEW CAREER POWERED BY YOU Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns u201c Worldu2019s Best Workplaces ,u201d u201c Happiest Employees ,u201d and u201c Best Companies for Career Growth u201d awards every year? Then an Inside Sales Representative position at Concentrix is just the right place for you As an Inside Sales Representative, youu2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each otheru2019s success and well-being, proudly united as u201cgame-changers.u201d Together, we help the worldu2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, weu2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an all-new career journey and develop u201cfriends for lifeu201d at the same time. Weu2019ll give you all the training, technologies, and continuing support youu2019ll need to succeed. Plus, at Concentrix, thereu2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within Thatu2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youu2019ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As an Inside Sales Representative you will: + Interface with customers via inbound calls who have been prompted by sales materials. + Maintain a broad knowledge of client products and/or services. + Achieve specific support and resolution on every call. + Use script and/or probing techniques to determine customer needs and offer. the most appropriate advice or service for particular situations. + Maintain broad knowledge of client products and/or services. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative role include: + A High School Diploma and/or GED + Minimum 6 months of Sales experience preferred + Live within 40-mile radius of our Lake Mary, FL site + Strong PC knowledge and computer navigation skills + The ability to work rotational shifts as needed WHATu2019S IN IT FOR YOU One of our companyu2019s Culture Beliefs says, u201cWe champion our people.u201d Thatu2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And weu2019ll invest in YOU to aid in your career path and in your personal development. In this role, youu2019ll also be provided with: + The base salary range for this position is $17- $21.25/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. + DailyPay enrollment option to access pay

Created: 2025-12-02