Client Care Specialist

The Virginia Veterinary Center in Short Pump, VA is hiring a full- time Client Care Specialist to join our outstanding team!Are you looking for a new and exciting work environment? Do you have a passion for emergency veterinary care and enjoy working in a fast-paced environment?Virginia Veterinary Centers is a multi-specialty referral practice and emergency hospital caring for animals in the greater Richmond area.We are seeking to fill a full- timeClient Care Specialistposition on our emergency team and this position would be on the evening shift.Shift Details:2am - 12pm4/10- hour shifts per weekWeekends as neededJob Responsibilities: A Receptionist Position is available for a positive, organized and compassionate team member. High volume receptionist experience desired with proficiency in multi-line phone and computer systems.Qualified candidates should be friendly, poised and have a client focused approach.Excellent communication skills both written and verbalProficient typing skills and comfortable navigating digital records systemsAbility to multi-task in a fast-paced environmentAbility to quickly learn how to use internal company software systems.Must be well organized.Ability to handle high pressure and stressful situations and events in a calm supportive manner.Ability to review estimates, discuss financial options, and process payments.Qualifications:Candidates are required to have a high school diploma or equivalent, with a vocational certificate/diploma in business or office administration preferred.Experience in the veterinary or medical field is a plus.Must be willing and able to days/evenings and weekends.Based on employee interest, Veterinary Assistant Certification and/or Licensed Veterinary Technician Program Financial assistance may be available!Compensation:$18 - 20/hrBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountHealth insuranceHealth savings accountLife insurancePaid time offRetirement planVision insuranceEthos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.Ethos Veterinary Healthoffers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos Veterinary Health provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.Ethos Veterinary Healthis an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Created: 2025-12-04