Woodland Acres TGH - Manager-Program Management

​PURPOSE STATEMENT:​Plan, direct and coordinate the activities of the facility's therapeutic programs.ESSENTIAL FUNCTIONS:​Develop and maintain administrative and clinical operations that provide quality care and outcomes for the patients. ​Contribute to the planning and implementation of program goals, objectives, personnel, resources and equipment. Implement the approved program plan objectives, timetables, expected outcome and measures for assigned areas of responsibility. ​Oversee the program's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing counselors, clinical staff or other facility / clinic staff involved in the delivery of services through the program. Provides management and oversight for the facility program.​Develop and implement procedures to ensure efficient operations of the program; continually identify opportunities to improve program's efficiency; coordinate care delivery, work flow; oversee scheduling, registration, discharge and billing processes for the person(s) receiving services according to facility / clinic procedure. ​Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.​Responsible for an assigned caseload if applicable to the program.​Monitor staff schedules to ensure that appropriate staffing levels are available to facilitate care in a timely manner.​Develop and implement treatment plans, develop and maintain and audit charts and records for person(s) receiving services.​Serve as liaison and provides consultation with other staff on related issues, regulations, and standards pertaining to area of clinical specialty.​Assist in the development and implementation of operating policies and procedures for the program or organization; ensures that procedures and workflow are consistent with organizational objectives, treatment protocol, regulations, and standards of care; ensures that operations conform to established environmental, safety, and infection control requirements.​Provide outreach services in area of clinical specialty, as needed.​Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.​OTHER FUNCTIONS: ​Perform other functions and tasks as assigned.​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:​Master's degree in behavioral or mental health where required by state for licensed clinicians. ​Four or more years’ experience working with the population of the facility required. ​One or more years’ supervisory experience required.​LICENSES/DESIGNATIONS/CERTIFICATIONS: ​Licensed counselor/therapist, as required by the state and for the area of clinical expertise.​Valid driver's license, if required by the facility. ​CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).​First aid may be required based on state or facility.​We are committed toprovidingequalemploymentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.PNTOC

Created: 2025-12-04