Account Manager - Automation & Factory Solutions - ...

GCG Automation & Factory Solutions is currently seeking an Account Manager to join our team and drive revenue growth with our customer base in Southeastern MI / Ann Arbor area.As an Account Manager, you will leverage your technical aptitude, relationship-building skills, and in-depth business-to-business sales knowledge to expand market share in an assigned territory, driving revenue growth with new and existing customer accounts.In this role, you'll focus on high-value and/or key accounts that have strategic importance to the company. In building long-term relationships with these key clients, you will understand their business goals and challenges deeply, and align Automation and Factory Solutions resources to meet those needs. Frequent travel within the assigned territory (Southeastern Michigan) is required to facilitate customer visits; however, when not visiting customers or attending training events, this role offers a remote work arrangement. What you'll doDevelop relationships at the strategic account level with stakeholders and influencers and learn the ins and outs of the customerRegularly communicate with customers to share GCG’s value propositions and opportunitiesCoordinate with other internal stakeholders to service strategic accountsCoordinate with Application Engineers, CSMs, and CSRs to handle customer issues and requestsExercise and build extensive account knowledge, including holistic client business performance, future state business plans, competitor relationships and identifying additional client needsUnderstand customer strategies and challengesGrow and retain business within existing strategic accountsIdentify and land new strategic partnershipsWhat you'll bring5+ years' expertise in technical sales related to electrical industrial automation or experience working with electrical controls (required)Driver’s License with clean driving record (required)Knowledge of sales principles, tactics, and strategiesHigh degree of professionalism, dependability, self-direction, and time managementExcellent communication skills, including the ability to present information and sell products and services in a highly competitive environmentAbility to organize and balance multiple prioritiesWhat we offerCompetitive base salary + sales commission planComprehensive Health Coverage:Multiple medical plan options (CDHP and PPO) to get you the coverage you needRobust Financial Security:Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plansGenerous Time Off:PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needsWellness & Support Programs:Employee Assistance Program (EAP), wellness incentives, and telehealth accessExtras That Matter:Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mindAn employee-centric company that values and truly appreciates our most important asset: You!About the CompanyGCG Automation & Factory Solutions is dedicated to advancing the growth of automation and factory solutions across key verticals in North America. With a comprehensive product and service offering that spans the entire automation value chain, our customers trust us as a reliable partner to meet their diverse needs. Our strength lies in our deep technical expertise and specialized knowledge of the products we offer. This enables us to support customers in deploying and delivering high-quality, efficient solutions tailored to their specific requirements. Our commitment to providing an exceptional customer experience—marked by responsiveness, reliability, and personalized service—sets us apart as the supplier of choice in the industry.This job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.GCG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity orexpression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#LI-hybrid#LI-CF1

Created: 2025-12-04