Call Center Representative

Description We are looking for a dedicated Call Center Representative to join our team in Enon, OH. In this role, you will handle incoming calls, assist customers with inquiries, and ensure their concerns are addressed efficiently. This is a contract position requiring strong communication and problem-solving skills to deliver exceptional service. Responsibilities: u2022 Handle a high volume of inbound calls while maintaining professionalism and courtesy. u2022 Assist customers by providing accurate information about products and services. u2022 Resolve customer issues effectively, ensuring their satisfaction. u2022 Document call details and customer interactions in the system accurately. u2022 Escalate complex issues to the appropriate team or supervisor when necessary. u2022 Maintain a thorough understanding of company policies and procedures. u2022 Meet performance metrics, including call handling time and customer satisfaction. u2022 Participate in training sessions to stay updated on product knowledge and service techniques. u2022 Collaborate with team members to enhance overall service quality. For immediate consideration, call 937.224.8326. Requirements u2022 Previous experience in customer service or call center environments. u2022 Strong verbal and written communication skills. u2022 Ability to manage multiple tasks efficiently in a fast-paced setting. u2022 Proficiency in using computer systems and software applications. u2022 Excellent problem-solving skills with attention to detail. u2022 Ability to remain calm and focused on details under pressure. u2022 High school diploma or equivalent required. u2022 Availability to work flexible hours, including evenings or weekends, if needed. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-12-04