Guest Experience Lead (GEL)
McDonald's - Lansdowne, PA
Apply NowJob Description
This Guest Experience Lead position is in a restaurant owned and operated by T & T Nelson Group, an independent franchisee and not McDonaldu2019s USA. If you are hired for this crew job described in this posting, the T & T Nelson Group will be your employer. The T&T Nelson Group LLC is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. Description: McDonaldu2019s and the T & T Nelson Group care about their employees and thatu2019s why we provide Crew with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonaldu2019s or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonaldu2019s and would recommend working at McDonalds. A Crew Member at McDonaldu2019s is more than just a paycheck u2013 itu2019s a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunitiesu2026weu2019re committed to becoming Americau2019s Best First Job. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. Guest Experience Leader gets to create feel-good moments everyday with customers by: u2022Greeting guests and communicating with them while ordering u2022Offering help with using the ordering kiosks u2022Offering assistance to those in need of some extra hands u2022Checking with customers once they have received their order, to see if they need anything else u2022Ensuring kids receive a kid treat u2022Handling any concerns u2022Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldnu2019t believe. Sound good? Give us a try By applying to this GEL position, I understand any information I provide in this application will be submitted only to the T&T Nelson Group. The information I provide will be forwarded to the franchisee organization in order for that T&T Nelson Group LLC to reach and process and evaluate my application. Requsition ID: PDX_MC_7AC02C28-3DE4-4574-A5D4-1B345EFC41B7_16414McDonaldu2019s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Created: 2025-12-04