Systems Engineer - Mobile

You will be working with a team of experts to develop, maintain, and support our cutting-edge mobile device community and Mobile Device Management (MDM) solutions. What You Will Be Doing As a Penske Systems Engineer - Mobile you will be providing day-to-day support of the companyu2019s mobile device community and MDM solutions. You will work closely with cross functional teams, including department leaders, project managers, software engineers, and quality assurance professionals, to deliver high quality mobile solutions to the organization. You will manage and coordinate the implementation of multiple projects that have large scale department or division-wide impact. You will also be responsible for supporting and maintaining the security of the devices, connectivity, authentication, maintenance, and reporting on the MDM solutions. Systems Engineers can provide advanced technical support for desktop, mobile, server, and networking issues. A Systems Engineer is a professional who designs, develops, and manages complex systems that involve multiple components and technologies. Systems Engineers ensure all IT services are properly maintained and upgraded, including provisioning, security, backups, maintenance, and patching. Systems Engineers provide subject matter expertise for both hardware and software. Penske Responsibilities u2022 Act as a consultant to the business regarding mobility best practices u2022 Design, develop, and maintain mobile systems architecture for optimal performance and scalability for a given project u2022 Manage or co-manage and coordinate the implementation of multiple projects that have department or division-wide implications and impact. u2022 Responsible for the creation of project plans, timelines, milestones, goals and ownership u2022 Conduct thorough testing and debugging to ensure the reliability and stability of mobile systems u2022 Participate in problem solving, analytical, communication, and teamwork skills to achieve successful outcomes u2022 Provide technical direction to IT support staff u2022 Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines and standard operating procedure. u2022 Assists coordinating the testing and evaluation from different teams to develop and implement u2022 Installs, configures, and tests operating systems, application software, and system management tools. u2022 Ensures the highest level of systems and infrastructure availability. u2022 Provide day-to-day support of the companyu2019s mobile device community and MDM solutions u2022 Support and maintain the security of the devices, connectivity, authentication u2022 Work closely with the Penske business units and ensure the business problem is aligned with the correct mobile solution u2022 Work closely with the Desktop Services team, Networking team, Data Communications team, and Telecomm team u2022 Plan and execute DR testing and maintain detailed documentation of the MDM infrastructure. u2022 Participate in the long term planning of the mobility environment and perform periodic reviews of maintenance contracts to ensure the company is not at risk. u2022 Participate in after-hours tasks such as on-call responsibilities and organizational outage windows. u2022 Develop, implement, and maintain internal policies & procedures u2022 Ensure proper asset management, including life cycle management and related documentation u2022 Provides u201cownershipu201d of problem thru final resolution. u2022 Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization. u2022 Participate in research and make recommendations on server products, services, protocols, and standards in support of server procurement and development efforts. u2022 Design system field test cases, generate test reports and recommend areas of optimization u2022 Work within a team and take responsibility for high bandwidth wireless system architecture u2022 Meet with suppliers to select core technologies Penske Qualifications u2022 Associateu2019s Degree in Information Technology, Computer Engineering or related field preferred. If no degree, then at least 3 years of specific (function) administration experience required. u2022 Minimum of 2 years of system engineering, IT support, or equivalent u2022 Minimum of 2 years Workspace ONE or Microsoft Intune experience u2022 MDM certification preferred u2022 1-2 years of project management (including mid-to-large scale projects, and managing multiple projects at one time) u2022 Extensive knowledge of mobile technologies, platforms, operating systems (such as iOS and Android), and device capabilities u2022 Experience working with popular MDM platforms such as Microsoft Intune, VMware Workspace One, MobileIron, or IBM MaaS360 u2022 Expertise in provisioning and configuring mobile devices, including managing device settings, profiles, and policies u2022 Knowledge of app distribution methods, app management frameworks, and app store policies for managing and deploying mobile applications u2022 Familiarity with the mobile device lifecycle, including device enrollment, inventory management, asset tracking, and retirement/disposal processes u2022 Experience in troubleshooting mobile device issues, diagnosing connectivity problems, and providing technical support to end-users u2022 Proven track record of success u2022 Understanding of network protocols, VPN configurations and Wi-Fi u2022 Ability to integrate MDM solutions with other enterprise systems, such as identity and access management (IAM), ticketing systems, HR systems, etc. using APIs or connectors u2022 Prior experience and expertise of the PTL portfolio of products in use u2022 Excellent verbal communication and technical writing skills u2022 Regular, predictable, full attendance is an essential function of the job. u2022 Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Physical Requirements: -The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. -While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. -Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job Category: Information Technology Job Function: Software Engineering Job Family: Information Technology Address: 100 Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck Leasing Co., L.P. Req ID: 2511986

Created: 2025-12-04