Product Owner III - Customer Data Management

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the companyu2019s success. As a Product Owner III within PNC's Balance Sheet Analytics & Modeling Customer Data Management organization, you will be based in Pittsburgh, PA, Cleveland, OH or Chicago, IL. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Job Responsibilities: Meet with customers to gather requirements Document overall business requirements for MDM/DOR/EDS technologies: MDM/DOR Data Storage requirements EDS/CQRS API Create, Maintain and Retrieval requirements KAFKA Data Sync and Business Event requirements EDS Batch Ingestion Framework requirements Expected System Behaviors (Data Validations & Controls, Survivorship & Restriction Frameworks, Party Merge, Derivations, Data Retention, History, Error Logging) Present business requirements to cross-program, collaborative delivery group - Implementation/Agile Responsibilities - Manage the requirements backlog - Participate in Agile ceremonies u2013 sprint planning, daily stand-ups, demo reviews/approvals, refinement, etc. - Documentation & Approvals of PNC Change Methodology requirements in Clarizen & Change Navigator (e.g., Business Solutions Doc, Review/Approval of Testing Documentation) Preferred Skills and Experience: u2022 Strong technical acumen including understanding of API Integrations, Batch File Ingestion, and Kafka Data Services u2022 Familiarity with Customer Data Management and Data Quality practices u2022 Jira, Confluence, Change Navigator, Microsoft word, Microsoft excel, Microsoft PowerPoint u2022 Advanced communication skills with ability to process complex technical design discussions and translate to business-friendly documentation and presentations u2022 Confidence in presenting technical requirements to an audience that ranges from business leaders to technology design and development experts u2022 Comfort in receiving live questions of a technical and/or business process nature, and responding to such questions with acquired expertise and/or providing necessary follow-up actions and communications to deliver accurate answers u2022 Exceptional organizational skills and experience working with multiple Agile crews simultaneously u2022 Experience with Change @PNC Methodology requirements, including Change Navigator administration, an understanding of the project lifecycle, experience writing strong business requirements and acceptance criteria in JIRA, and awareness of 1LOD and 2LOD risk management engagement guidelines PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description + Owns the vision and definition of the product. Serves as the voice of the Customer. Ensures the Scrum Team(s) effort is concentrated on the right priorities based on business value. + Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product for business objectives. + Accountable for the creation of and the integrity of the product backlog. Prioritizes and leads grooming of the product backlog. + Works closely with the Scrum Master(s) and development team(s), to ensure the right items are focused on during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. + Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design Competencies Agile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development Work Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education Bachelors Certifications No Required Certification(s) Licenses No Required License(s) Pay Transparency Base Salary: $65,000.00 u2013 $121,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 11/18/2025, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at . Please include u201caccommodation requestu201d in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say

Created: 2025-12-04