PubSec Inside Account Executive - Development

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. Weu2019ve grown every year since, and today weu2019re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHIu2019s concierge approach to help them solve whatu2019s next. But the heartbeat of SHI is our employees u2013 all 6,000 of them. If you join our team, youu2019ll enjoy: + Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. + Continuous professional growth and leadership opportunities. + Health, wellness, and financial benefits to offer peace of mind to you and your family. + World-class facilities and the technology you need to thrive u2013 in our offices or yours. Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Job Summary The Inside Account Executive is responsible for conducting cold calls and prospecting to identify potential customers while nurturing existing relationships within assigned business accounts. This role involves assisting customers with IT solutions, managing the sales cycle from quoting to order placement, and collaborating with SHI internal resources to address inquiries and offer solutions. The Inside Account Executive must demonstrate strong communication, problem-solving, and customer service skills to achieve sales targets and ensure a superior customer experience. Role Description u2022 Conduct cold calling and prospecting to identify potential customers. u2022 Establish and nurture relationships via email and phone within assigned books of business. u2022 Assist customers in selecting, deploying, and managing various aspects of their IT environment. u2022 Address client concerns and make recommendations to help them achieve their objectives. u2022 Quote and place orders based on customer requests. u2022 Grow existing active buying accounts by managing projects through the entire sales cycle. u2022 Meet or exceed monthly and quarterly production quotas. u2022 Proactively schedule and facilitate customer meetings with SHI internal resources. u2022 Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience. u2022 Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges. Behaviors and Competencies Collaboration: Can demonstrate a willingness to contribute to team tasks and responsibilities when assigned. Communication: Can communicate simple ideas and information clearly. Consultative Sales: Can demonstrate a willingness to understand customer needs and provide appropriate solutions when guided. Customer Service: Can provide responsive and courteous assistance to customers. Flexibility: Can adjust to changes in tasks and responsibilities when required. Listening: Can demonstrate attentive listening in conversations, understanding the information as it is directly presented. Organization: Can maintain a clean and organized workspace and follow simple organizational systems when assigned. Problem-Solving: Can demonstrate a willingness to address and resolve problems when they arise. Prospecting: Can demonstrate an understanding of the basic principles of prospecting and can identify potential leads when provided with a list or database. Self-Motivation: Can demonstrate a willingness to take on tasks and responsibilities independently when assigned. Time Management: Can understand the importance of time management and strives to prioritize tasks to meet deadlines. Willingness to Learn: Can demonstrate interest in learning new things and seeks opportunities for personal and professional development. Skill Level Requirements u2022 Ability to cold call and create new business opportunities - Basic u2022 Ability to grow existing customer relationships - Basic u2022 Ability to learn new concepts and processes quickly - Basic u2022 Proficiency in customer outreach and delivering tailored customer service solutions - Basic u2022 Proficiency in Microsoft Office Tools - Basic u2022 Proficiency in project management - Basic Other Requirements u2022 Minimum Bacheloru2019s Degree or equivalent work experience u2022 Minimum 1 year of sales experience in a similar role u2022 10% of in-market travel as needed The estimated annual pay range for this position is $50,000 - $75,000 which includes a base salary and commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity u2013 M/F/Disability/Protected Veteran Status

Created: 2025-12-04