Customer Service Representative

Description Robert Half is looking for a dedicated and detail-oriented Sales Assistant to join our client's team. In this temp-to-hire position, you will play a pivotal role in fostering positive client relationships and ensuring smooth order processing. The ideal candidate is someone who thrives in a fast-paced environment, excels in customer interactions, and is eager to contribute to the overall success of the sales process. Responsibilities: u2022 Manage incoming and outgoing client communications, addressing inquiries and resolving issues in a timely manner. u2022 Process and track sales orders, ensuring accuracy and efficiency throughout the order lifecycle. u2022 Collaborate with internal teams to facilitate seamless order fulfillment and delivery. u2022 Provide exceptional customer service by identifying client needs and offering tailored solutions. u2022 Maintain detailed records of client interactions and order statuses for reference and reporting purposes. u2022 Assist in coordinating with sales teams to support client transactions and ensure satisfaction. u2022 Answer inbound calls and respond to email inquiries professionally and promptly. u2022 Handle outbound communication when necessary to follow up on orders or address client concerns. u2022 Demonstrate a thorough understanding of company products and services to effectively assist clients. u2022 Continuously seek opportunities to improve processes and enhance the customer experience. Requirements u2022 Minimum of 3 years of experience in customer service or a related role. u2022 Proficiency in handling inbound and outbound calls with professionalism. u2022 Strong skills in order entry and management, ensuring accuracy and timeliness. u2022 Proven ability to work collaboratively with cross-functional teams. u2022 Excellent communication skills, both written and verbal. u2022 Adept at problem-solving and providing solutions in a client-focused manner. u2022 Familiarity with call center operations and customer service best practices. u2022 Ability to quickly learn and adapt to company products, systems, and workflows. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-12-04