Customer Service Representative Bainbridge Island

Requisition ID: 2025-428857 Employment Type: Full Time Department: Adult Primary Care Hours/Pay Period: 80 Shift: Day Weekly Schedule: Variable/ Mon-Fri 6:30a-5p, rotating saturdays Remote: No Category: Administrative and Clerical Job Summary and Responsibilities Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic. The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected, welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering, appointment scheduling, rooming patients, managing and communicating daily schedules, ensuring revenue capture is complete/timely, and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients. If you are ready to start a career with an established team in an organization that understands the importance of your lifeu2019s calling, itu2019s time to connect with us _

Created: 2025-12-04