IT Senior Application Analyst-HRIS

Job Description Insight Global is seeking an IT Senior Application Analyst (HRIS) based in Richmond, VA. This Analyst will serve as a Human Resources business functions' subject matter expert and will assist with the creation and operational phases of the HR applications. They will work with IT, Business, and HR teams to oversee Workday service delivery and vendor support, along with drive continuous improvement solutions. This role requires 5+ years' experience in IT and/or HR business processes for application management, and 3+ years' experience managing outsourced providers for application support. The ideal candidate will have strong expertise in Workday, including creating and maintaining the intranet page, reporting, managing modules such as Core HCM, Advanced Compensation, Absence Compensation, and Recruiting, assisting with release management, overseeing incident requests, and supporting payroll processes. They should have experience providing end-user support, including one-on-one assistance, and demonstrate proficiency in system design, documentation, business process optimization, and governance. This role requires acting as a subject matter expert on IT applications for HR systems, leading process and system changes through design, build, and testing phases, and implementing change management practices. Additional responsibilities include maintaining strong relationships with internal and external stakeholders, coordinating with vendors to resolve issues and implement new solutions, and ensuring service delivery aligns with SLAs, company SOPs, and policies. The Analyst will collaborate with Payroll, HR, IT leadership, and other stakeholders to develop HR application roadmaps and improve systems and processes. They will provide technical support for business projects to meet schedule, budget, and quality objectives, review incident metrics, and implement Sarbanes-Oxley and IT controls. Routine IT administration tasks, authorizing IT governance and procedure documents, and supporting HR processes are also key components of this role. The salary for this role ranges from $112,000-$130,000, based on experience. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills and Requirements u2022 Bachelor's degree in Business, Information Technology, Human Resources or a related field u2022 Experience within the pharmaceutical or life science industry u2022 5+ years' experience in IT and/or HR business processes for application management u2022 3+ years' experience managing outsourced providers for application support u2022 Strong experience with Workday: creating and overseeing the intranet page; modules (Core HCM, Advanced Compensation, Absence Compensation, Recruiting, etc); reporting; assisting with release management; overseeing incident requests; and Payroll processes u2022 Experience with end user support, such as 1-2-1 support u2022 Experience with system design, documentation, business process optimization and governance u2022 Experience as a subject matter expert on IT applications for creating and implementing HR systems u2022 Strong leadership experience to maintaining relationships with internal and external stakeholders u2022 Experience coordinating with vendors and providing business support to resolve issues, implement new solutions, and serve as the point of compact to ensure SLA's comply with the company's SOPs and policies u2022 Collaboration experience with Payroll, HR, IT leadership and other stakeholders for IT and HR applications road mapping, improving systems and processes u2022 Experience with SLA's to ensure completion u2022 Experience providing technical support and business projects in achieving budget, schedule, and high quality objectives, along with reviewing incident metrics u2022 Experience implementing Sarbanes Oxley and IT controls u2022 Experience leading process and system changes through designing, building, and testing phases, such as change management u2022 Experience performing IT administration work, authorizing IT procedure documents and governance, and HR support

Created: 2025-12-04