Client Relationship Manager-Banking & FS

Client Relationship Manager-Banking & Financial Services Overview Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. They support the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention. CRM role-specific measures are renewal win rates, revenue, and margin. Key Responsibilities u00b7 Build trusted relationships with client stakeholders u00b7 Understand the client environment, issues, and priorities u00b7 Work with clients to define their problems and co-create solutions u00b7 Drive RFPs / proactive bids with regards to renewals, extensions, and expansion u00b7 Track of BFS industry trends relevant to client business and bring forth proactive ideas and solutions u00b7 Serve as the day-to-day point of contact for the clients u00b7 Responsible for backlog growth including renewals and extensions of current engagements u00b7 Lead the onsite project teams and ensure they understand the client environment Required Experience u00b7 Minimum 10 years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within BFS vertical. u00b7 Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account u00b7 Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite u00b7 Ability to interface at all levels of an organization u00b7 Excellent oral and written communication skills and executive presentation and persuasion skills are required u00b7 Bacheloru2019s degree Preferred Experience u00b7 MS or MBA degree u00b7 Strong background in a project environment and application development in the BFS vertical. u00b7 Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment u00b7 Must be detail oriented and able to manage and maintain all facets of complex assignments. u00b7 Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications u00b7 Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences Top Reasons to Join Our Team Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement. Salary and Other Compensation : The annual salary for this position is between $160,000-$180,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizantu2019s discretionary annual bonus program, based on performance and subject to the terms of Cognizantu2019s applicable plans. Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. A Good fit for the Cognizant culture A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our u201cCultural Value Driversu201d are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative. Work Authorization Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Created: 2025-12-04