Wireless Manager

Thereu2019s never been a better time to join TravelCenters of America For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services. Driven by a passionate team, TA is focused on growing its network of travel centers, implementing cutting edge technology, and embarking on innovative alternative energy and sustainability initiatives. From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TAu2019s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company, and shaping TAu2019s future. Job Summary TravelCenters of America offers a convenient, one-stop shopping experience to our customers. As a Wireless Manager, you are responsible for providing leadership for operations, marketing, team development, customer growth and retention for the wireless phone profit center. This includes assisting in hiring/staffing, training, development and supervision of retail sales associates. The Wireless Manager is responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came In this role, you can expect to: + Work in a fun, trusting environment focused on great customer service + Attain sales targets for new activations, upgrades, and accessories monthly + Recruit, develop and train sales team + Oversee inventory management controls + Accountable for the total financial function of assigned wireless kiosk + Focus on and grow ebitda for kiosk location + Participate in sales generation through non-traditional retail prospecting methods + Grow the customer base and retain existing customers by providing an excellent customer shopping experience + Implement company safety programs and ensure that programs are in place and properly executed + Develop and maintain a comprehensive knowledge of wireless promotions, products, and services + Maintain clean and professional appearance of wireless store location + Prioritize your work according to the store and management needs + Communicate frequently with General Manager and co-workers + Understand and follow TA safety guidelines + Perform other job-related duties as assigned What weu2019d like to see: + A leader who sets the example when working alongside team members + The ability to lead, motivate, train, and develop people to unleash the talent within each team member + High School Diploma (or GED) required. Associateu2019s or bacheloru2019s degree preferred + Supervisory experience preferred + Good verbal communication skills + Ability to work flexible hours including nights, weekends, and some holidays With us, youu2019ll enjoy: + Medical, dental, vision and life insurance + 401(k) with a company match + Vacation and paid holidays + Tuition reimbursement + On-site Meal discounts + A wide variety of discounts on technology, travel, food, and fuel + Opportunity for growth and advancement + Performance based incentive plans Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit Pay Range $18.00 - 21.00 per hour A pay range listed reflects the potential pay for this role. The pay will depend on various factors, such as responsibilities of the position, job duties/requirements, and relevant experience and skills. Not all positions posted will have a pay range listed. Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can

Created: 2025-12-04