Web Content Manager

Location:4910 Tiedeman Road, Brooklyn OhioLocation:Mobile, in office 3 days a week at 4910 Tiedeman Rd, Brooklyn, OH.JOB BRIEFThe Web Content Manager will collaborate with stakeholders and partners to create and execute an exceptional online experience. Excellent understanding of web content management, analytics, user interface design and usability is necessary.ESSENTIAL JOB FUNCTIONSStrategyDetermines strategy and approach for new products, services, or campaigns within the Personal section of , and supports Consumer Bank marketing campaigns with appropriate landing pages.Determines possible solutions, creates requirements, and gathers information leveraging people within Key or partner agencies or from research/competitive analysis.Stays on top of trends and consumer expectations for web experiences by reading industry reports and completing competitor analysis; watches for new innovations across all type of websites.Proactively conduct and communicate industry research to stay current on best practices in digital marketing and web user experience, competitor user interface designs, and emerging technologies.PartnershipAct as a consultant, providing direction on best practices for online experience solutions to internal clients and partners.Proactively meet with partners to advise, schedule, and manage projects and content updates for .Collaborates with partners within user experience, design, project management, marketing technology, analytics, product management and municates page strategy and requirements to the Web Content Specialist(s), who creates the pages within the content management system, Adobe Experience Manager (AEM).Project ManagementReviews web page content, navigation, functionality, look and feel that supports internal partners' business objectives while maintaining compliance with website standards, including Key's own guidelines, WC3 and ADA.Assists with and/or manages publishing of content.Execute strong attention to detail when reviewing pages in development & testing environment.Develop processes to ensure publishes go according to plan without negatively affecting other areas/functions of the website.Reporting & AnalysisDetermines key performance indicators and online/offline conversion points, documents website analytics requirements, and partners with web analytics team to provide standard reporting and interpretation to partners.GeneralProactively drive issues / defects to resolution.REQUIRED QUALIFICATIONSBachelor's Degree preferred in web development, marketing or related fieldMinimum 4 years previous work experience in website management and/or digital marketing fieldExcellent interpersonal skills, relationship management skills, problem-solving and decision-making skillsProven ability to provide insights and recommendations to partners and stakeholders on the best approach to meeting digital marketing goalsStrong knowledge of HTML and experience with web content management systems, specifically component-based systems, AEM preferred.Strong understanding of web marketing concepts including search engine marketing, search engine optimization, knowledge of industry online best practices and web standardsProven ability to recognize and edit effective web content to create compelling online experiencesAbility to synthesize results and combine with overall or campaigns resultsCultivates and thrives in a creative, energetic, innovative and exciting environmentAbility to effectively manage and execute numerous projects simultaneously with minimal supervisionInterest in and aptitude for understanding the business, and a positive, 'can-do' attitudeAbility to take initiative, negotiate effectively and build productive relationships with busines

Created: 2025-12-04