Executive Assistant III

Location:127 Public Square - Cleveland, Ohio 44114Position SummaryThe Executive Assistant III provides comprehensive administrative and strategic support to the Head of Modeling and Analytics, with additional support to various team members with similar functions. Responsibilities include managing complex calendars, coordinating meetings, speaking engagements and travel, processing expense reports, and supporting special projects and departmental operations.The Executive Assistant III serves as a trusted partner to Key's senior leadership, ensuring seamless communication, proactive prioritization, and operational efficiency. The role requires a high degree of professionalism, discretion, and adaptability, with regular interaction across all levels of the organization.Essential Job FunctionsExecutive Calendar & Workflow Management: Own and manage the CSO's calendar with precision, balancing strategic priorities, meeting cadence, and personal bandwidth. Anticipate scheduling conflicts and proactively resolve them to reduce decision fatigue and optimize productivity.Strategic Meeting Support: Prepare agendas, briefing materials, and follow-up documentation for key meetings. Track action items and ensure timely execution to maintain momentum on strategic initiatives.Timely Communication & Responsiveness: Ensure prompt and professional responses to internal and external inquiries. Prioritize requests and follow through to completion, maintaining a high standard of service and reliability.Active Listening & Follow-Up: Engage in active listening to understand context and anticipate needs. Ask thoughtful follow-up questions to clarify requests and ensure accurate execution.Project & Initiative Coordination: Support cross-functional projects and continuous improvement efforts by managing timelines, coordinating logistics, and facilitating collaboration among teams.Onboarding/Offboarding Support: Coordinate onboarding and offboarding processes for staff and contractors, ensuring smooth transitions and system access, including assisting with i9 verifications and immigration documents.Executive Delegation & Systems Access: Act as a delegate for timecards, Workday approvals, and system access requests, ensuring timely and accurate processing.Team Logistics & Event Planning: Plan and execute logistics for team meetings, offsites, and departmental events, including venue coordination, materials preparation, and technical setup.Office Operations: Order supplies and maintain organized systems for tracking documents, reports, and departmental resources.Relationship Building: Foster strong relationships across departments and with external partners to facilitate collaboration showing professionalism and tact.Flexibility & Adaptability: Remain agile in a fast-paced environment, adjusting priorities and workflows as needed to support evolving business needs.Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without ply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.Required Qualifications:High School Diploma or equivalent; 2- or 4-year degree preferred or equivalent experienceMinimum 3+ years of experience supporting Senior Executives in a corporate or strategic functionHigh level of proficiency in latest technology; proficiency in MS Office (Microsoft Word, Excel, PowerPoint, Outlook, and Teams)Strong interpersonal skills with a demonstrated ability to build trust and rapport across all levels of an organizationExcellent attention to detail and accuracy in work; strong organizational and time management abilitiesExcellent written, verbal, a

Created: 2025-12-04