Technology Enablement Leader

Your Journey at Crowe Starts Here:At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.Job Description:We are looking for a Technology Enablement Leader to join our firm and play a leadership role in technology enablement, ensuring our teams work smarter, faster, and more collaboratively. You will partner across the organization embed learning, build communities, measure outcomes and transform our ways of working.The Technology Enablement Leader drives our technology enablement program, designed to maximize the adoption and usage of our technology and foster a culture of learning, sharing, and collaboration throughout the firm. The outcome of this program and your leadership is a future-forward, tech-savvy, and AI-first organization.ResponsibilitiesDefine and execute the technology-enablement strategy, aligned with your firm's broader digital, AI and transformation roadmap.Drive adoption of emerging technologies across the firm, including AI. Act as the bridge between business, operations and IT: translate business goals into enablement programs (tools, training, adoption campaigns) and feedback user insights into technology roadmap.Build and lead a roadmap of enablement initiatives: e.g., rollout of new platforms, AI/ML tools, automation, analytics, self-service technology, change in ways of working.Develop metrics and KPIs to measure adoption, engagement, proficiency and value-realization of technology investments.Oversee development of enablement assets: training programs, user guides, knowledge hubs, playbooks, and our learning Guilds.Partner with technology owners (e.g., ERP, CRM, AI platforms, automation tools) and vendor/solution teams to coordinate enablement timing, communications, and integration with business workflows.Drive a culture of tech curiosity, digital literacy, experimentation, encourage changes in mindset (

Created: 2025-12-04