Dispatcher / Service Coordinator

What happens when a mechanical contractor is about more than just HVAC and controls?u00a0 Where itu2019s not just about satisfying clients, but transforming an industry.u00a0 With Tudi Mechanical Systems, you get a team that operatesu2026 As a single heartbeat. Because a business doesnu2019t always have to BE a business.u00a0u00a0 It should be something more.u00a0 Experience the Tudi difference, where anything is possible.u00a0 We are excited to announce an opening for a Service Dispatcher for the Commercial Division. Responsibilities: + Point of contact for commercial service requests and technician assignments. + Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness. + 100% quality on all customer service calls and ensure timely response to customer requests. + Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction. + Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff. Qualifications: + 3+ years of dispatching/customer service experience + High School or Vocational School Education. + General familiarity with the Tampa area (distances/highways/etc.). + Exceptional interpersonal, customer service, and communication skills. + Strong proficiency with MS office (Word, PPT, & Excel). + Ability to manage multiple jobs at one time and stay organized. Compensation & Benefits: + Competitive compensation package; including bonus incentive programu00a0 + Comprehensive benefits package, including employer-paid health insurance (no employee contribution toward premiums) + 401k with Company match & profit sharing + Excellent working environment + Various employee & family events u00a0 Our results speak for themselves.u00a0 Tudi Mechanical Systems of Tampa has been recognized as a 4-time recipient of Tampa Bayu2019s Best Places to Work Award by the Tampa Bay Business Journal, an award based directly on the feedback from our team.u00a0 We are also recognized as one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News. Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical service contractor and trusted business partner in our defined market segment.u00a0 Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15+ years. At Tudi, we are committed to each other and our customers.u00a0 We are raising the bar and changing the industry. u00a0 Powered by JazzHR

Created: 2025-12-04