Customer Service Representative (CSR)

Job Description:We are looking for a friendly and organized individual to join our BBQ food truck team as an Order Taker. In this role, you will be the first point of contact for customers, ensuring they have great experience while enjoying our delicious BBQ offerings.Key Responsibilities:1. Customer Interaction: Greet customers warmly as they approach the food truck, creating a welcoming atmosphere.2. Order Taking: Accurately take customer orders, ensuring that all items are clearly communicated and confirmed.3. Menu Knowledge: Maintain a thorough understanding of the menu, including ingredients and preparation methods, to assist customers with their choices.4. Payment Processing: Handle cash and electronic payments efficiently and accurately, providing receipts as needed.5. Communication: Relay orders to the kitchen staff promptly and clearly, ensuring timely service.6. Customer Support: Address any questions or concerns that customers may have regarding menu items, dietary restrictions, or recommendations.7. Maintain Cleanliness: Keep the order area tidy and organized, ensuring that all supplies are stocked and ready for use.8. Team Collaboration: Work closely with the kitchen staff and fellow team members to ensure smooth operations during busy service periods.

Created: 2025-12-04