SLOT SUPV

What would I be doing? Position Summary Located just East of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone. Ameristar Kansas City has one of the largest casino floors in Missouri, amazing dining venues, a newly renovated luxury hotel and much more. Ameristar Kansas City also offers convenient parking in a five-level, 2,660 space parking structure with an enclosed, climate-controlled walkway to the casino and entertainment center. Ameristar Kansas City is seeking a Slot Supervisor. The successful candidate will provide friendly, courteous and efficient guest service and ensure a prompt response to all guestsu2019 needs. You will also provide cashiering, slot machine services, transaction verification, assistance and oversight to Slot Service Specialists. Responsibilities Responsibilities + Adhere to all department and property policies, procedures, and internal controls + Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity. + Coach, monitor, and develop team members for improved performance + Issuing timely performance evaluations on subordinates while offering developmental guidelines and resources to achieve goals + Through teamwork with other Slot Supervisors and the Slot Service Specialists, ensure great guest service and prompt response to guestsu2019 needs at all times + Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy + Verify, process, and authorize jackpot payouts + Support and assist Slot Service Specialists and other Slot Supervisors on the Casino Floor + General monitoring of job performance of Slot Service Specialists + Consistently monitor and manage the departmentsu2019 labor and payroll standards. + Assist Guests with general questions concerning the Casino + Respond to change lights on slot machines and assist customers needing change or other assistance + Other various duties as assigned by the Casino Operations Assistant Shift Manager What are we looking for? Required Knowledge and Skills + Excellent communication and guest service skills for both internal and external guests. + Ability to count money and make change. + Basic computer, math, reading, and writing skills. + Supervisory skills, preferred but not required. + General knowledge of Microsoft Word, Excel, and Outlook is a plus. Required Behaviors + Always conduct oneself in a manner that reflects a positive and professional image + Ability to establish rapport with other team members throughout the casino + Maintain a positive attitude at all times + Be able to work in a fast paced 24/7 environment. + Must be available to work some nights, weekends and holidays. Required Education and Work Experience + High school diploma or equivalent + One-year slot experience or prior slot experience What would it be like to work at this property? At Ameristar Casino Hotel Kansas City , when we say

Created: 2025-12-04