Systems Administrator

Auria is looking to hire a Systems Administrator to support the Command and Control, Battle Management, and Communications (C2BMC) program. This role is ONSITE at Schriever Space Force Base in Colorado Springs, CO, and is crucial in supporting the U.S. President, the Secretary of Defense, and combatant commanders at strategic, regional, and operational levels.WHAT YOU CAN EXPECT TO DO:The Command and Control, Battle Management, and Communications (C2BMC) program is a crucial component of the Missile Defense System. It provides a vital operational platform that enables the U.S. president, the Secretary of Defense, and combatant commanders at strategic, regional, and tactical levels to systematically plan missile defense operations, monitor battle progress, and actively control networked sensors and weapon systems to meet global and regional mission objectives. C2BMC offers a layered missile defense capability, delivering an optimized response to threats across all ranges and flight phases. It acts as a force multiplier by connecting, integrating, and synchronizing autonomous sensor and weapon systems and operations both worldwide and locally to boost overall performance. Additionally, C2BMC is a key component of all ground and flight tests that verify and demonstrate the missile defense system's current and future capabilities.The individual in this role will serve as the primary point of contact for all user interactions and issues, providing support through in-person visits, secure phone calls, email, and instant messaging. As a customer-facing position, the person must combine excellent customer service skills with strong IT knowledge and feel comfortable diagnosing and troubleshooting problems for remote users on a daily basis. Key responsibilities include creating domain accounts with restricted security group access, performing user password resets, troubleshooting user virtual desktop infrastructure (vDI) and thin client systems, and installing and supporting applications. The role also requires close collaboration with the Active Directory team and compliance/patching administrators to enhance update processes and procedures. Additionally, it involves monitoring dedicated helpdesk phone lines and chat channels to handle C2BMC-G team requests and routing user requests to the appropriate support teams for resolution.Essential Functions:Reset user passwordsTroubleshoot user VDI issuesInstall and troubleshoot applications for usersTroubleshoot user thin client problemsCollaborate with the Active Directory team and compliance/patching admins to update processes and proceduresMonitor dedicated helpdesk phone lines and chat to handle requests from the C2BMC-G teamRoute user requests to the appropriate team for assistanceWHAT THE TEAM REQUIRES:Mission-Driven Professional: Collaborative contributor motivated by the opportunity to develop cutting-edge solutions that protect and serve both the nation and the world.A Bachelor's Degree in Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field from an accredited university is preferred, along with 5 years of experience; or a Master's degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience may be considered as an alternative to a degreeApplicants must have a current, active in-scope DoD-issued Top Secret security clearance at the time of application, which is required to start with the eligibility for SCI and SAPCandidates with an active DoD 8140 certification at IAT Level II or higher (e.g., Security+, GSEC, SCNP, SSCP, CISSP, CASP, CISA, GSE, SCNA) are strongly preferred at the time of application.Create domain accounts and manage restricted security group additionsExperience in system administration for both Windows Server and Linux operating systemsExperience with troubleshooting and resolving technical issues for sers in an enterprise environmentExperience with Active Directory, including user management, creating and applying security groups, and implementing and applying group policies against user and computer objects3 to 4 years of experience supporting users in an enterprise-level systemSome experience with writing standard operating procedures (SOP) documentationComfortable engaging professionally with users and customers in an IT service environment, including via phone, email, IM, and face-to-face interactionsExperience installing and troubleshooting Windows and Linux applicationsFamiliar with using a help desk ticketing system (such as Atlassian JIRA) to record work performed and details for future referenceAbility to write and edit technical documentation of processes and procedures in solutions like Atlassian ConfluenceWHAT THE TEAM PREFERS:Familiarity with scripting languages like PowerShell, Bash, Python, and automation tools such as AnsibleExperience with using a help desk ticketing system, such as Atlassian JIRA, for recording details of work performed and tracking information for future referenceAbility to develop documentation, including standard operating procedures (SOPs) for complex technical solutions and processes, using enterprise tools such as Atlassian ConfluenceExperience supporting users in an enterprise-level system, showcasing your ability to resolve complex technical issues and deliver effective solutionsExperience in designing, developing, and maintaining Ansible playbooks, roles, and modulesPrior experience with a hyperconverged on-premises cloud platform such as Nutanix or VMwareExperience with Windows 10/11 administration in an enterprise settingExperience with Red Hat 7, 8, and 9 in an enterprise environmentMicrosoft Active Directory for tasks like creating or updating usersPAY TRANSPARENCY: The salary offered will be based on the selected candidate's qualifications - skills, education & experience - and the position level. $106,000 - $117,000APPLICATION DEADLINE: The deadline to apply is October 31, 2025.THE AURIA TEAM:Auria is a provider of solutions and software in support of complex Space, National Security, and Cyber missions of federal, international, and commercial customers. Headquartered in Colorado Springs, CO our success is built on the excellence of diverse teams advancing innovative systems and operational software to strengthen our customers' missions. With a distinguished track record and a spirit of relentless pursuit, and R&D, we set the pace for progress and execute every mission with the utmost precision.As a full-time Auria employee, here are some of the many benefits to enjoy:Generous PTO package with yearly tenure increasesFlex time provides you with the flexibility needed6 Company-Paid Holidays + 5 Float days to use when you wish per yearUp to 4% match on 401(k) employee contributions, employer and employee contributions immediately vestedUp to $5,250 per year on Education and Certification AssistanceLow-cost medical plans that include company-sponsored HSANo-cost life insuranceEmployee Assistance Program (EAP)And much moreAuria is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, marital status, national origin, age, veteran status, disability, or any other protected class.Apply at:

Created: 2025-12-04