Lead Social Caseworker - Children, Youth & Family ...
El Paso County - Colorado Springs, CO
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Join our team as a Lead Social Caseworker for Children, Youth & Family Services in the 0-3 Intake Unit, where you'll manage your own caseload while mentoring a small yet dynamic team. We seek an experienced candidate with strong time management, multitasking, and active listening skills, who is passionate about helping vulnerable families and children. In this role, you'll handle daily variability in tasks, including court appearances and travel across or out of state as needed. You will lead complex investigations into child abuse and neglect, focusing on the unique developmental needs of children ages 0-3. As a leader, you will guide team members, ensuring timely and thorough assessments that prioritize child safety and family engagement. You'll collaborate with medical professionals, law enforcement, and early intervention providers to ensure children receive appropriate services. This role requires critical thinking, empathy, and the ability to navigate high-stress situations, as well as the ability to model best practices in trauma-informed care and culturally competent communication. If you're ready for a rewarding and impactful role, apply today to join our teamHiring Range:u00a0$64,000.00 - $68,000.00u00a0annuallyAnticipated Hiring Rate:u00a0$66,747.20u00a0annuallyThis is a child protection position. Child protection includes engaging families. It is reasonable to anticipate the need for flexibility in work hours periodically to accommodate client schedules. The average workday hours are Monday-Friday 8:00am -5:00pm.u00a0Schedule subject to change. Hybrid schedule may be available upon successful completion of probationary period; subject to changePlease be advised that this position may close without advanced notice, should we receive a sufficient number of qualified applications.[Job Posting - Employment Benefits - Exempt.png](Posting - Employment Benefits - Exempt.png)Works to preserve and/or rehabilitate families while protecting children's physical, emotional, and mental well-being through child protection, adolescent services, placements, and/or permanency plans. Based on position assignment, coordinates the practice and is responsible for primary decision-making of child protection practicesu00a0or coordinates the services and secondary-service decisions as relatedu00a0to safety, permanency, well-being and preserving families. Serves as a lead caseworker, advising and assisting caseworkers on case assignments. May be assigned to the Practice or Support & Services unit. Employment is subject to the terms, conditions, and policies detailed in the Personnel Policies Manual (PPM). This position requires regular in-person presence as an essential job function.Essential Duties/Responsibilities:- Provides lead work for a team, including assisting with training, technical support, orienting new employees, providing guidance and mentoring, and resolving complex problems and issues to meet the needs of clients. Provides input and support to the leadership regarding applicable performance evaluations.- Fosters a team atmosphere that is inclusive and supportive.- Provides casework and assessment services for teams as directed. Reviews and ensures incorporation of treatment and work plans from the court, caseworkers, providers, and community partners.- Interviews clients and develops appropriate treatment plans as needed. Initiates and/or coordinates home studies and provides intensive casework services to families and children related to assigned functional area. As assigned, reports and/or investigates allegations of child abuse and assesses imminent danger for children; makes referrals to community resources and collateral contacts.- Monitors clients' progress and ensures that needed ser ices are being provided, that treatment plans are being followed through in a timely manner, and determines the appropriateness of the placement and services provided. Ensures services are being provided effectively and in a timely manner for the safety and wellbeing of the child.- Provides crisis management and coordinates support services for clients to resolve problems, barriers, and conflicts.- Acts as a liaison for the DHS and consults with other caseworkers and community professionals on case situations, treatment/case plans, issues, and problems.- Attends and testifies in court hearings and mediations; completes appropriate paperwork, documentation, petitions, reports, reviews, etc., for court hearings; monitors clients' compliance with court orders; serves temporary custody notices and petitions the court for verbal orders.- Prepares for and participates in meetings and staffings. Mediates any disagreements during meetings and staffings; builds consensus to ensure the safety and wellbeing of the child.- Addresses child safety issues in the home to mitigate safety concerns as assigned; ensures that children in the department's custody or supervision receive necessary interventions.- Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports, inputs updates into database.- Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc.- Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented.- Provides support to Practice and Support and Services teams within the CYFS Division as needed.u00a0- Assists with collecting, monitoring, and reporting team statistics, data, and outcomes.- Facilitates meetings as needed.- Performs other duties as required.u00a0Supervision Exercised:u00a0This classification requires functioning as a lead worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed.Supervision Received:u00a0This classification requires functioning as a lead worker performing essentially the same job duties as those directed and includes overseeing work quality, training, instruction, and scheduling work. May include providing input on hiring/disciplinary action and work objectives/ effectiveness, performance evaluations, and realigning work as needed.Qualifications:Knowledge, Skills & Abilities- Working knowledge of casework practices, procedures, and protocol; working knowledge of child safety and family engagement.- Demonstrated leadership skills preferred.- Ability to communicate and work effectively with co-workers, clients, other agencies, the courts, and the public. Ability to provide excellent customer service.- Ability to efficiently plan, schedule, and organize.- Ability to assess situations and make prudent and appropriate decisions. Ability to apply conflict resolution and problem-solving skills.- Ability to lead and train others; ability to objectively assess the performance of others.- Abilities in interviewing and investigative techniques and practices.- Ability to accurately and efficiently complete paperwork, reports, and documentation timely. Ability to utilize supervision in making casework decisions.- Ability to work independently and in a team environment.u00a0- Ability to use standard office equipment, including computer, fax machine, copier, and telephone.- Maintain regular and punctual attendance.Required Education & Experience- B
Created: 2025-12-04