Fitness Attendant (On Call) - Waldorf Astoria Las Vegas

Scope of Position Responsible for delivering exceptional guest service in the fitness center by maintaining a clean, well-stocked, and welcoming environment, greeting and anticipating guest needs, and providing facility orientations. Duties include towel service, upkeep of locker rooms and amenities, logging fitness class attendance, and ensuring equipment functionality and cleanliness in accordance with Waldorf Astoria standards. Duties and Supporting Responsibilities: u2022 Offer the highest level of personalized service while maintaining a gracious, enthusiastic, helpful and professional attitude with all guests and team members. u2022 Greeting guests and directing them to the fitness center. u2022 Folding and stocking clean towels for the fitness center and removing all soiled towels from the fitness center. u2022 Anticipate guest needs, as to where guests will never have to ask for anything. u2022 Maintain fitness facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas). u2022 Maintaining and filling all shower and steam room amenities in fitness center locker rooms (shampoo, conditioner, body wash, body lotion, eucalyptus spray) u2022 Maintain cleanliness of the Yoga Studio. u2022 Maintain cleanliness of all fitness equipment. u2022 Log all fitness class attendees in booking system. u2022 Ability to give orientation tours and describe the fitness equipment functionality and benefits to all guests entering the fitness center. u2022 Ability to handle multiple tasks simultaneously. u2022 Ability to work in a fast-paced environment while maintaining a calm appearance. u2022 Keep fitness center and locker rooms clean and free of debris and soiled linen. u2022 Follow Waldorf Astoria grooming and appearance guidelines while maintaining a positive attitude. u2022 Following the posted opening and closing duties and side work sheet. u2022 Complete all fitness equipment maintenance and cleanliness logs and report any malfunctioning equipment. u2022 Attend all pre shift communication meetings. u2022 Attend monthly department meeting as required. Mandatory requirements u2022 Willing to work a flexible schedule and holidays u2022 Work in a safe, prudent and organized manner u2022 Be able to relate to all levels of guests and team members u2022 Have excellent communication and organization skills u2022 Be able to consistently delight and satisfy our guest u2022 Have the ability to handle guest requests in a detailed, patient and thorough manner u2022 Reading, writing and oral proficiency in the English language u2022 Professional appearance and demeanor at all times u2022 Must work as a team player and assist when needed Each of the items listed is considered an essential function of the position. However, the duties, responsibilities and requirements presented in this job description are intended to be broad based and high level and should not be construed as an exhaustive list of all roles or responsibilities for the position. The Company reserves the right to alter the duties and responsibilities of the position. It is Company policy to comply with the Americans with Disabilities Act, including by providing reasonable accommodations that do not constitute an undue hardship on the Company. Employees or applicants should direct requests for accommodation to Director of Human Resources. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (. Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all Job: _Spa, Health Club, Recreation_ Title: _Fitness Attendant (On Call) - Waldorf Astoria Las Vegas_ Location: _null_ Requisition ID: _HOT0C42J_ EOE/AA/Disabled/Veterans

Created: 2025-12-04