Director of Product Management

Company Description At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, weu2019ve been doing just thatu2014our technology helped people put a man on the moon and capture the first-ever picture of a black hole. We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digitalu00ae, WDu00ae, and WD_BLACKu2122 brands. We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the worldu2019s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future. Todayu2019s exceptional challenges require your unique skills. Together, we can build the future of data storage. Job Description We are seeking a Director of Product Management to lead our efforts in building deep relationships with key customers and driving the adoption of cutting-edge storage technologies. This role focuses on understanding customer needs, demonstrating the value of storage-enhancing host software, and helping customers realize tangible benefits and return on investments (ROI). This position requires a strong background in enterprise storage, significant experience with cloud environments, and exceptional skills in customer advocacy. You will be part of a customer-focused team of professionals dedicated to delivering impactful solutions and driving customer success. ESSENTIAL DUTIES AND RESPONSIBILITIES + Build and nurture deep relationships with strategic customers, understanding their needs and motivations. + Drive customer adoption of storage-enhancing host software by demonstrating it's value, ROI, and impact on their organization + Act as the primary advocate for customers, ensuring their feedback and needs are clearly understood and addressed. + Develop and execute a product roadmap that addresses customer challenges and delivers profitable, market-leading solutions. + Develop and deliver compelling presentations to customer stakeholders, showcasing the benefits of new technologies and approaches. + Collaborate with customers to identify opportunities for improving their operations and solving stoage-related challenges. + Provide guidance on tradeoffs and strategies, ensuring customers make informed decisions that align with their goals. + Lead a team of customer-facing experts, ensuring they are equipped to deliver exceptional service and insights + Conduct executive-level meetings with customer leadership, fostering trust and alignment. + Serve as a thought leader, representing the company in discussions about storage technology trends and future needs. Qualifications REQUIRED + Enterprise storage expertise with a strong foundation in either HDD or SSD technologies. + If no HDD experience, extensive interaction with enterprise SSDs and cloud environments is required. + Cloud experience: Deep understanding of how storage integrates with cloud environments and its role in enterprise systems + Proven ability to articulate and quantify the value of software solutions, including ROI and organization benefits. + Customer obsession: A relentless focus on undersatnding and addressing customer needs. + Strategic situational awareness: Ability to decipher unspoken customer needs, synthesize insights, and uncover opportunities. + Excellent presentation and story telling skills, with the ability to simplify complex concepts for diverse audiences. + Experience running executive-level meetings and engaging with customer leadership to build trust and influence decisions. + Strong collaboration skills, working effectively with customers and internal teams to deliver shared goals. + Demonstrated ability to balance technical understanding with a focus on business outcomes. + Leadership experience, with a proven track record of leading customer-facing teams to deliver exceptional results. + Outstanding organizational skills and the ability to manage time effectively in a dynamic environment. PREFERRED + 10+ years of work experience + 5+ years of team leadership + Technical degree in Electrical Engineering, Computer Engineering, or Mechanical Engineering + MBA or equivalent experience is an asset SKILLS + A customer first mindset with a passion for solving enterprise storage challenges. + Ability to connect technical solutions with business benefits, demonstrating clear ROI to customer stakeholders. + Expertise in building trust-based relationships with senior executives and decision makers. + Exceptional listening skills and the ability to simplify complex problems into actionable insights. + A team-oriented approach, fostering collaboration and mutual success. Additional Information Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a personu2019s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the personu2019s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the

Created: 2025-12-04