Phlebotomist / Blood Bus Operator (CDL Required)

Responsibilities- With a valid CDL, may operate mobile drive buses. Following all DOT guidelines, safely transports staff, supplies and equipment and arrives at site on time.- Understands and performs to all applicable regulatory and compliance requirements.- Demonstrates Core Values: Do Right Always, Find a Better Way, Make Results Happen and Strengthen the Team.- Treats donors with customer service excellence, presenting a positive image.- Recognizes when the customer is distressed and responds appropriately with tact.- Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.- Prepares collection site and performs set up, including technology systems (may include quality control).- Performs donor screening (collects donor histories) and mini-physical.- Performs phlebotomy.- Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions.- Recruits and converts donors for automation.- May prepare and pack units for transport.- Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed.- May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator.- Rebooks donors for future donation appointments.- Travels to other local collection sites, as determined by business need.- Requires evening, weekend and holiday work hours.- Creates a safe environment for donors and staff members.- Operates and performs routine maintenance on equipment including troubleshooting.- Maintains product integrity and ensures proper identification of all donors.- Completes department records and maintains organization, as needed.- May participate in validation of new processes or new equipment.- Reviews daily work for accuracy and recognizes unexpected results, resolving where appropriate.- Other duties, as assigned.- Performs other duties as assigned- Complies with all policies and standards QualificationsEducation- High School Diploma required- GED requiredExperience- 1-3 years relevant people facing experience preferred- Less than 1 year Typically requires less than 1 year of job-related experience. requiredKnowledge, Skills and Abilities- Valid drivers' license with prior driving experience. required- Valid CDL with air brakes endorsement (B). required- Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job. required- Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals. required- Must have basic mathematical aptitude. required- Ability to apply judgment to written or oral instructions. required- Ability to organize work to provide productive work flow. required- Flexibility to work independently and with a team. required- Has strong attention to detail. required- Must have good communication skills, including the ability to provide feedback to peers. required- Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra. requiredTools and TechnologyPersonal Computer (desktop, laptop, tablet). requiredGeneral office equipment (computer, printer, fax, copy

Created: 2025-12-04