Key Supervisor

Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebeeu2019s in 1999. Over the next two decades we grew by building new stores and acquiring other franchise operators to become the largest Applebeeu2019s franchisee in the world. This strong foundation is what allowed Flynn Group to expand into other brands, countries, and industries. We have over 460 Applebeeu2019s restaurants in 24 states. Flynn Applebee's is one of seven premier brands of Flynn Group, which has grown to be the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebeeu2019s, Arbyu2019s, Panera Bread, Pizza Hut, Taco Bell, Wendyu2019s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Fun. Flexibility. Growth. Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all these together is the difference between a good job and a great career. At Applebee's you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family, and happiness. As an Applebee's Team Lead/Key Hourly, you will be engaged in all aspects of the day-to-day operations at the restaurant. You are responsible for getting guests and staff excited about their experience every day at Applebee's. You will need to be team leader, great problem solver, a great communicator, and have the ability to handle stress and rise above. You will work hard, but have a great time doing it Essential Duties and Responsibilities u2022 Ensures prompt, friendly service according to company guidelines. u2022 Fosters a culture in accordance with the Flynn u2013 Applebeeu2019s Premier Card of Values and Beliefs. u2022 Ensures product preparation and presentation uncompromisingly meeting company standards. u2022 Receives product to identify freshness to company standards and ensure invoice accuracy. u2022 Refers all verbal and guest complaints to the MOD. u2022 Corrects unsafe practices or conditions. u2022 Promotes restaurant organization, cleanliness and sanitation on a clean as you go basis. u2022 Advises MOD of any non-routine situations. u2022 Promptly and properly completes all assignments. u2022 Communicates with managers daily through management log and shift change meetings. u2022 Completes all other assigned duties and responsibilities. u2022 Demonstrates proper execution of training systems as outlined by the company while emphasizing the importance of training to employees. u2022 Assures the compliance with company policies, practices and procedures u2022 Acts as coach to all employees. u2022 Maintains and controls the assets of the company. B. Complies with cash handling procedures. u2022 Ensures that unit keys are administered per shift and stay in the unit. u2022 Assists management team with line checks and other daily control duties. u2022 Develops goals and action plans for own personal/professional growth. u2022 Provides a role model for employees. Displays a passion for service and encourages same in the staff. u2022 Exhibits a professional image. u2022 Completes all assignments and duties properly and on schedule. E. Learns all employee-training programs. u2022 Learns to assess the effectiveness of employees, how to give motivational feedback and development direction. u2022 Learns to identify poor performance and/or issues that could lead to disciplinary action, and communicates those to the management team. u2022 Learns limits of authority. u2022 Mixes ingredients such as liquor, soda, water and fruit juice to prepare alcoholic and non-alcoholic beverages. u2022 Interacts verbally with all bar guests creating a friendly and upbeat atmosphere. u2022 Serves food and drinks to all bar guests. u2022 Completes assigned opening and closing side work. u2022 Slices fruit and vegetable garnishes for drinks. u2022 Presents guest checks to bar patrons. Makes correct change and/or completes any necessary charge card transactions. u2022 Processes employee and/or manager food orders. u2022 Relays food orders to kitchen via the point-of-sale computerized register system. Education and Experience u2022 Reading, writing, basic math and verbal communication skills required. Must be able to speak clearly and listen attentively to employees, dining room staff, and guests. Must be able to read and write to facilitate communication u2022 Capable of using POS and Back Office computer system. u2022 Should be a certified trainer in all positions for either FOH or BOH. u2022 Able to come to work when scheduled or give appropriate notice and documentation for missed shifts. u2022 Exhibits leadership qualities among the hourly employees. u2022 Must obtain District Manager/Market President approval. Perks for our employees: u2022 Competitive wages u2022 Meal Discounts u2022 Flexible Schedules u2022 Tips u2022 Health insurance u2022 Development opportunities Required Abilities and Physical Standards: u2022 Mobility required during the entire shift. Must be able to stand and exert well-paced mobility for up to four (4) hours in length. u2022 Capable of using knives, slicing equipment, and other food preparation equipment. u2022 Able to safely reach, bend, stoop and lift up to 50 pounds. Must have the ability to safely lift pots, pans, glassware, boxes, etc. up to 50 pounds in weight. u2022 Able to work where there are wet floors, temperature extremes, and loud noise. u2022 Able to respond in emergency situations to avoid imminent dangers to self and others. u2022 Aside from legally mandated meal and rest breaks, able to work an entire shift. u2022 Must possess finger and hand dexterity for using small tools and equipment. The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn u2013 Applebeeu2019s of any reasonable accommodation requests and may need to provide supporting medical documentation. This job description may not list all duties for this position and the employee in this position may be required to perform other duties to meet business needs. Flynn u2013 Applebeeu2019s, reserves the right to revise his job description at any time. This job description is not a contract for employment, and either the associate or Flynn u2013 Applebeeu2019s may terminate employment at any time. For a copy of Flynn Groupu2019s Workplace Privacy Notice, please visit Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team

Created: 2025-12-05