Event Specialist

Overview Under the leadership of the Membership & Events Manager, this position is responsible for coordinating all aspects of client rentals, proactively upselling events and sales opportunities, and pursuing high potential opportunities for additional events. Primary resource for our client management system (Traction Rec). Demonstrated AV skills will be essential; training available. Responsibilities The duties listed below are the primary duties of this position but are not all the required duties. The Salvation Army reserves the right to change, reduce, or expand the duties of this position at any time. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this role. u2022 Develop and maintain professional relationships with renters and guests by providing personalattention to all participants through a proactive and welcoming approach.u2022 Work with rental clients to ensure that they have everything they need for a successful event,ensuring that all setup, tech, food and space needs have been met.u2022 Managing inventory of food and event items for the Kroc Center.u2022 Enter rentals in our software and consult with management and other departments to coordinatebookings.u2022 Work with team to follow up with appropriate outbound client communications.u2022 Assist Membership & Events Manager in managing assigned projects in the areas of event planningfor meetings, conferences, parties, workshops, and all other Camden Kroc Center hosted events.u2022 Handle payments from events, including cash, credit cards, and checks. Making changes in andoperating the Kroc CCMS software as required.u2022 Work with facility team to make sure all event spaces are configured to the guestu2019s needs and thenreset at closure of the event. Enter information in Facility Tree software.u2022 Assist with setup of rental locations and events.u2022 Receive and handle incoming telephone calls, greet visitors and respond to emails in a friendly andprofessional manner.u2022 Direct calls to appropriate program staff in a timely manner.u2022 Provide information and answer questions about available event space and dates.u2022 Observe all safety rules and regulations.u2022 Organize and supervise events activities as assigned.u2022 Maintain cleanliness of the event areas as needed.u2022 Follow and ensure adherence to all policies and procedures,u2022 Ensure that the ultimate goal of spiritual, emotional and physical development of all people isu2022 represented and infused in all activities.u2022 Attend all assigned meetings and trainings as scheduled. u2022 Other duties within the scope of the role as assigned by supervisors. Qualifications u2022 Minimum of 2 years previous experience working in the field of events and sales.u2022 Must be able to demonstrate leadership skills, problem-solving capabilities, and the ability to maintaina positive attitude at all times while interacting with Kroc employees, guests, and the general public.u2022 Must have excellent verbal and written communication skills and be able to provide direction in aclear manner.u2022 Must be computer literate with a working knowledge of Microsoft Office (Word and Excel) and emailapplications such as Outlook.u2022 Must be able to Iift and carry 25 pounds.u2022 Able to work weekends/evening hours required.u2022 Must understand and support The Salvation Armyu2019s mission as a church and a social services organization.u2022 Experience with CRM softwareu2022 Excellent organizational skills and the ability to carry out multiple tasks efficiently and accurately.u2022 Bilingual English /Spanish preferred. Job LocationsUS-NJ-Camden Job ID 2025-14501 Category Customer Service Compensation Min USD $18.00/Hr. Compensation Max USD $18.00/Hr. Type Regular Part-Time

Created: 2025-12-05