Assistant Banquet Manager

Additional Information Job Number 25183915 Job Category Food and Beverage & Culinary Location Four Points by Sheraton Norwood, 1125 Boston Providence Turnpike, Norwood, Massachusetts, United States, 02062VIEW ON MAP (Points by Sheraton Norwood, 1125 Boston Providence Turnpike, Norwood, Massachusetts, United States, 02062) Schedule Full Time Located Remotely? N Position Type Management Expiration Date: 12/30/2025 Additional Information: This hotel is owned and operated by an independent franchisee, Hobbs Brook Real Estate. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with a commitment to improving both the environment and the community. For additional information, please visit HBRE is the real estate division of FM. Location This position is based at the Four Points by Sheraton Hotel & Conference Center in Norwood, MA, supporting Banquet Services. The property is owned by Hobbs Brook Real Estate LLC, the real estate division of FM, offering a dynamic hospitality environment with strong organizational support. Why Join Us? Itu2019s a great opportunity to join an award-winning hotel in a collaborative, supportive, and high-energy environment where your contributions are valued and growth is encouraged. Shift Hours u2022 Full time Salaried position with a minimum of 40 hours a week u2022 We require open availability to align for business needs. This includes availability for day, nights and weekends. Holidays u2022 This is a 24/7 operation, so holiday coverage is required u2022 Christmas Day is the only exception unless an event is scheduled. u2022 Flexibility is offered to take alternate days off when holidays are worked As an Assistant Banquet Manager, youu2019ll play a key leadership role in delivering exceptional event experiences. Working closely with the Banquet Manager, youu2019ll help oversee all banquet operations, ensuring flawless execution of corporate and social events that meet the highest standards. Youu2019ll manage and mentor a dynamic teamu2014including supervisors and break staffu2014while driving performance, compliance, and service excellence. In this role, youu2019ll have the authority to make critical decisions when the Banquet Manager is away, giving you the opportunity to showcase your leadership and operational expertise. This is a hands-on position where youu2019ll influence guest satisfaction, team development, and event success in a fast-paced, high-volume environment. Responsibilities involve: Support the Banquet Manager in overseeing all banquet operations and ensuring exceptional event execution. Supervise banquet staff, including servers, bartenders, and break attendants; manage scheduling, training, payroll and performance evaluations. Act as decision-maker in the Banquet Manageru2019s absence. Ensure event setups align with Event Orders and coordinate with sales and culinary teams for seamless service. Oversee social and corporate events across 40,000+ sq. ft. of event space. Manage financial responsibilities for $4M+ in food sales and $500K in beverage sales. Collaborate with Food & Beverage leadership to plan and execute large-scale events (e.g., Easter and Motheru2019s Day brunches serving 1,000+ guests). Maintain compliance with health, safety, and licensing regulations. Assist with budgeting, menu feedback, inventory control, and marketing initiatives. Serve as primary contact for social gatherings and ensure guest satisfaction by addressing inquiries and resolving issues. Prepare staffing and sales reports; maintain accurate financial records. Recommend operational improvements and equipment upgrades to enhance service quality. Perform u201cManager on Dutyu201d shifts and host events from start to finish. 2+ years of Banquet Management experience strongly preferred. Experience working in a hotel and free-standing experience Computer proficient with tools such as Microsoft Outlook, Excel, and Word. Proven ability to learn new systems as needed for payroll and scheduling needs. Strong customer service skills. Effective communication abilities to engage effectively with supervisors and customers both written and verbal. Proven leadership skills. Experience creating weekly schedules for the team. Managerial experience to resolve guest/employee issues. Strong organizational abilities and effective time management, capable of task prioritization in a fast-paced setting. Understanding of cost controls and cash handling. Physical ability to lift and carry items weighing up to 50 pounds as part of regular job duties. Strong attention to detail Education High School Diploma or GED Tips and SERV Safe Certified preferred The hiring range for this position is $65,440 - $81,800. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FMu2019 comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Marriott employee discount at participating hotels with successful completion of ongoing trainings FM is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce. #fourpointsnorwood The position is eligible to participate in FMu2019 comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances, free meals, and Marriott employee discount at participating hotels with successful completion of ongoing trainings $65,440 - $81,800 _This company is an equal opportunity employer._ frnch1

Created: 2025-12-05