1948 - #722 - Service Advisor (1940)

This job was posted by : For moreinformation, please see: Advisors drive sales success in our Truck Care facilitiesthrough salesmanship, leadership, and customer service. Service Advisorsare key members of management, combining technical and managerial skillsto lead service centers and progress towards becoming a Truck CareGeneral Manager. We are seeking a customer-oriented Service Advisor tobe the primary contact between customers and the sales department.FUNCTIONS:Maintain a safe and clean facility.Greet customers, address vehicle service needs, and document issues.Provide detailed repair cost estimates, sales promotions, obtainnecessary approvals and payments.Keep customers updated on vehicle status and provide comprehensiveexplanations of completed work. Handle customer complaints and resolveconcerns.EXPERIENCE:Experience: 6 months in customer service or sales preferred.Requirements: Valid driver's license with clean safety record, passdrug screening and medical exam as per regulations.SKILLS AND DEMANDS:Excellent communication and interpersonal skills with a customersatisfaction focus.Exceptional customer service, positive rapport building, expertsalesmanship, and ensuring satisfaction by managing operations andemployee-vehicle deployment.Strong organizational and multitasking abilities with attention todetail.Effective teamwork skills.Physical Demands: Regular talking and hearing. Active involvementrequires standing, walking, bending, kneeling, stooping, crouching,crawling, and climbing. Frequent lifting/moving of items over 75 pounds.

Created: 2025-12-05