Field Service Technician
Insight Global - North Haven, CT
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Job Description u2003Performs routine and emergency service calls. Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment. u2003Must have an ability to proctor, coach, and teach others. u2003Provides reliable, high quality customer support. u2003Provides customer instruction on system operation and functionality. u2003Performs system testing and signal verification. u2003Maintains the necessary truck stock/inventory (equipment and tools). u2003Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. u2003Ensures the progress and completion of assigned tasks. u2003Provides documentation of service and hours worked. u2003Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. u2003Must have a strong work ethic. u2003Must be detail oriented. u2003Must complete other projects, as assigned. u2003Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes. u2003Requires 50% to 75% proficiency in ADT Commercial / Everon Solutions Tier 1 product offerings. This role pays from 35/hr - 55/hr based on experience We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (. The EEOC
Created: 2025-12-05