Director, Product Software Engineering | Platform ...

About the Role: As a Director in Software Engineering, you will provide comprehensive leadership to senior managers and high-level professionals. You will have primary responsibility for the performance and results within your area, ensuring that all software engineering activities align with business strategies. Your role is crucial for steering the direction of major projects and technological advancements that will drive the company forward. Job Description: We are seeking a u201cfull-stacku201d engineering Director to hire and lead a team that will be responsible for selection provides leadership to > 600 engineers on the use, adoption and automation around infrastructure as code, the operational management of container deployment platforms and the CI/CD and applications required. Additionally, they will be engaged on incidents for triage and resolution along with driving teams to implement automation to address., implement, and continuously improve the developer enablement and infrastructure platform, accelerating product delivery and operational excellence across Kubernetes-based environments. The ideal candidate will understand how to guide the definition, execution, and governance of release processes and platform capabilities; operates with broad latitude and accountability for outcomes aligned to divisional strategy. Work is performed without appreciable direction and is evaluated on execution against defined plans and strategy, with measurable impact on divisional results. SUPERVISORY RELATIONSHIPS u00b7 Reports To: VP of Platform Engineering & Architecture u00b7 Supervises: Senior managers, managers, and high-level professionals across developer enablement, platform engineering, and SRE functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy & Leadership u00b7 Provide strategic leadership, vision, and roadmaps for developer enablement and infrastructure engineering in a highly matrixed organization; ensure alignment with business objectives and partner teams. u00b7 Establish clear objectives, success measures, and investment priorities for the platform, balancing reliability, velocity, cost, and risk. u00b7 Model inclusive collaboration and effective communication with senior management, peers, and subordinates to drive alignment and execution. u00b7 Drive adoption of AI Developer Tools to drive speed to market and reduce developer friction. Developer Enablement Platform Ownership u00b7 Lead the Developer Enablement team that owns the platform for releasing container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. u00b7 Own Akuity/Argo CD (GitOps) administration and lifecycle; define guardrails, RBAC, multi-cluster promotion strategies, and drift detection/rollback practices. u00b7 Maintain and evolve Open Application Model (OAM) templates, golden paths, and paved-road workflows to standardize microservice onboarding and runtime config. u00b7 Govern end-to-end container release processes (policy, controls, approvals, and tooling), including promotion workflows, artifact provenance (SBOM/SLSA), and progressive delivery (blue/green, canary). u00b7 Integrate and Maintain Developer Enablement metrics reporting into central data lake environments. Infrastructure Development & SRE Team Buildout u00b7 Staff, train, and mature a new team that becomes the core of infrastructure development and SRE; define role architecture, hiring profiles, onboarding plans, and growth paths. u00b7 Deliver platform capabilities as products (self-service, APIs, documentation, runbooks), enabling product teams to design, provision, and operate infrastructure consistently. u00b7 Train and assist engineering teams with infrastructure design and deployment (networking, storage, data, security, observability), while performing hands-on engineering to ensure deployments and operations are fully automated (IaC, GitOps, policy-as-code, CI/CD). u00b7 Establish site reliability practicesu2014SLO/SLI, error budgets, incident management, post-incident reviews, and capacity/performance engineeringu2014aligned with product objectives. Governance, Risk, and Compliance u00b7 Define release governance and change management controls (e.g., segregation of duties, approval workflows, audit trails) integrated into platform tooling, partner with Security, Risk, and Compliance for continuous assurance. u00b7 Ensure adherence to quality standards and secure-by-design practices across the software supply chain. JOB QUALIFICATIONS Education (Required): Bacheloru2019s Degree in a related field and relevant experience in product software engineering. Work Experience (Required): + Minimum 9+ years of relevant experience in product software engineering or platform/SRE leadership roles. + People management experience + Experience in Matrixed environments. + Knowledge and interest in AI + Technical competence in platform engineering and architecture Preferred Experience & Knowledge (Role-Specific): u00b7 Platform engineering for Kubernetes at scale (multi-cluster/multi-region), GitOps (Argo CD/Akuity), service meshes, secrets management. u00b7 Infrastructure-as-Code (Terraform/Pulumi), policy-as-code (OPA/Gatekeeper), progressive delivery (Argo Rollouts/Flagger). u00b7 CI/CD at enterprise scale (artifact provenance, SBOM/SLSA), container security, and supply chain controls. u00b7 Observability platforms (metrics, logs, traces, SLOs, alerts) and incident management practices. u00b7 Coaching product teams; operating in a matrixed enterprise with strong stakeholder management. SKILLS / COMPETENCIES u00b7 Technical/Operational Skills u00b7 DevOps & Agile delivery; automation and continuous delivery at scale. u00b7 Cloud computing (Azure/AWS/GCP) and modern application architectures; API-first enablement. u00b7 Automation & Frameworks for standardized delivery and code manageability across teams. u00b7 Application Security and secure SDLC; Architectural Patterns for scalable, resilient systems. u00b7 Financial/Budget Management for platform services and shared-service cost models that includes understanding of how to use technology to drive cost reductions while increasing value delivery. This requires budget, technical and operational competencies. u00b7 Experience in both use of AI Coding tools personally and in driving adoption of those in developer teams. u00b7 Leadership Competencies u00b7 Accountability; Judgement & Decision-Making; Business Acumen to drive measurable outcomes. u00b7 Inclusive Collaboration; Inspiration & Alignment; Courage to take smart risks that enable innovation. u00b7 People Management : delegation, coaching, performance management, and talent development. KEY PERFORMANCE INDICATORS (KPIs) u00b7 Velocity & Flow: Lead time for change; deployment frequency; PR cycle time (open-to-merge). u00b7 Reliability: Service SLO attainment; MTTI/MTTR; change failure rate. u00b7 Adoption & Self-Service: of services on Gantry; % workloads on paved paths/OAM templates; % infra as code. u00b7 Quality & Security: Policy compliance rate; supply-chain attestations; pipeline pass rate; vulnerability MTTR. u00b7 Experience & Enablement: Developer NPS; onboarding time to first deploy; u201cfriction indexu201d trend. u00b7 Overall infrastructure cost reduction while increasing all of the above. WORKING CONDITIONS Travel: 20% Work Arrangement: Hybrid onsite in the WK posted locations. Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave . Full details of our benefits are available - Diversity Matters _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Created: 2025-12-05