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Event Staff

ASM Global - Alexandria, LA

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Job Description

Event Staff are responsible for providing excellent guest service for Rapides Parish Coliseum events. The applicant should be a self-starter who is able to operate under minimal supervision to a ct as a ticket scanner, bag checker, crowd manager, or in any other related area when assigned. + Greet guests with a smile as they enter the Rapides Parish Coliseum, + Scan tickets and ensure all guests have a proper ticket/credential. + Provide guests with friendly and accurate directions. + Check tickets for guests attempting to access their section and assist them in locating their seat. + Direct guests to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Event Coordinator. + Responsible for maintaining a fun, friendly, and safe environment in assigned sections. + Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure. + Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees. + Follow all operating policies and procedures at all times. + Perform searches of bags to eliminate restricted and unauthorized items. + Be dependable and able to work scheduled shifts, extended or irregular hours including nights, weekends, and holidays as needed. + Assist guests with answering any event or facility related questions. + Assist with last minute pre-event needs, such as setting-up, decorating, finding materials, etc. + Provide special accommodations for wheelchairs and other disabled patrons, senior citizens, students and groups. + Act as a parking attendant, watching over lot to ensure security. + Assist guests with answering any event or facility related questions. + Forward complaints to supervisor or Event Coordinator as applicable. + Keep aisles, concourses, and stairs clear of guests while event is in progress. + Report suspicious activities and persons + Watch for irregularities, such as security breaches at credential checkpoints, recognize facility and safety hazards, respond to emergency situations and help prepare building for opening. + At least 18 years of age. + Must have the ability to read, write and understand English in a working environment. + Friendly, outgoing personality. + Ability to take direction well and work well with others. + Must maintain a neat, well-groomed appearance that conveys professionalism at all times. + Other duties as assigned.

Created: 2025-12-05

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