Director of Revenue Management

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing excellent service and meaningful experiences. Andaz Miami Beach is now recruiting a Director of Revenue Management to join the resort. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by Josu00e9 Andru00e9s, two pools, and a Beach Club catering to the whou2019s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Position Summary The Director of Revenue Management will be responsible for maximizing overall hotel revenue across rooms, food & beverage, and event spaces. This leader will design and implement competitive pricing and distribution strategies , ensuring Andaz Miami Beach outperforms its market rivals. Key responsibilities include: u00b7 Driving topline revenue and profitability through strategic inventory management u00b7 Producing accurate forecasts to set ambitious yet achievable hotel goals u00b7 Supporting sales & marketing initiatives with data-driven insights u00b7 Mentoring and developing revenue analysts, reservations, and operations managers u00b7 Overseeing reservations and upsell programs to optimize guest spend Position Responsibilities/ Essential Functions u00b7 Analyze short- and long-term forecasting, analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals. u00b7 Analyze and monitor marketing channels, key and other account production. Ensure that all major channels of distribution effectively support the hotel and maintain rate parity. u00b7 Conduct a weekly strategy meeting to evaluate pricing strategies and availability control. u00b7 Update all channels of distribution as needed with rate or inventory restrictions. u00b7 Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question. u00b7 Work with each department to develop property-specific strategies to ensure positive growth. u00b7 Establish appropriate goals and benchmarks to effectively measure performance. u00b7 Monitor and analyze the competition weekly through competitive shops, internet, news reports to identify selling strategies and emerging trends. u00b7 Work to drive appropriate market mix and segmentation for the resort to maximize revenue, ADR, and REVPAR index within Competitive Set u00b7 Lead resort to deliver best in class results when compared to luxury lifestyle comp. set. KPIu2019s to include: Total Revenue, ADR, REVPAR, RMI Index, Business Mix and TREVPAR u00b7 Explore and provide variations in the market mix, which would stimulate additional revenue without increasing costs. u00b7 Work on all Revenue Management projects as requested e.g. implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc. u00b7 Develop and implement succession planning for Revenue Management talent. u00b7 Management of OTA Extranets u00b7 Continuously audit content on hotel website and OTA partners providing feedback to Marketing Team u00b7 Partner with Digital and Field Marketing Team assessing strategy and appropriate spend to maximize financial returns and exposure u00b7 Lead, hire, train and coach Reservations Agents u00b7 Perform other related tasks as required. Andaz Miami Beach is now recruiting a Director of Revenue Management to join the resort. An art-deco building and architectural landmark is home to the newest luxury lifestyle hotel located in the heart of Mid-beach. The property boasts 287 guestrooms including 64 breathtaking suites and the ONLY Ocean-view arrival experience in Miami Beach. The design features elements of texture, art, and pops of color that create a unique and captivating experience. Each suite is designed with floor-to-ceiling windows, most with deep-soaking tubs, and cozy reading nooks. Guests can also enjoy private outdoor terraces with stunning views of the Atlantic and the Miami skyline. Unmatched amenities include a full-service spa, a well-equipped fitness center, a destination dining experience by Josu00e9 Andru00e9s, two pools, and a Beach Club catering to the whou2019s who of Miami. Spanning 25,000 square feet of innovative indoor and outdoor event space, Andaz Miami Beach will become a landing spot for guests and locals seeking celebratory gatherings that embrace the city's culture of music, art, and fashion. Position Summary The Director of Revenue Management will be responsible for maximizing overall hotel revenue across rooms, food & beverage, and event spaces. This leader will design and implement competitive pricing and distribution strategies , ensuring Andaz Miami Beach outperforms its market rivals. Key responsibilities include: u00b7 Driving topline revenue and profitability through strategic inventory management u00b7 Producing accurate forecasts to set ambitious yet achievable hotel goalsProducing accurate forecasts to set ambitious yet achievable hotel goals u00b7 Supporting sales & marketing initiatives with data-driven insightsSupporting sales & marketing initiatives with data-driven insights u00b7 Mentoring and developing revenue analysts, reservations, and operations managersMentoring and developing revenue analysts, reservations, and operations managers u00b7 Overseeing reservations and upsell programs to optimize guest spendOverseeing reservations and upsell programs to optimize guest spend Position Responsibilities/ Essential Functions u00b7 Analyze short- and long-term forecasting, analyze trends in group inventories & rates to include occupancy, goals, product line and strategic sales goals. u00b7 Analyze and monitor marketing channels, key and other account production. Ensure that all major channels of distribution effectively support the hotel and maintain rate parity. u00b7 Conduct a weekly strategy meeting to evaluate pricing strategies and availability control. u00b7 Update all channels of distribution as needed with rate or inventory restrictions. u00b7 Receive all definite and tentative group bookings and provide the General Manager with qualified analysis of how each booking will impact occupancy, average rate and rooms profit over the dates in question. u00b7 Work with each department to develop property-specific strategies to ensure positive growth. u00b7 Establish appropriate goals and benchmarks to effectively measure performance. u00b7 Monitor and analyze the competition weekly through competitive shops, internet, news reports to identify selling strategies and emerging trends. u00b7 Work to drive appropriate market mix and segmentation for the resort to maximize revenue, ADR, and REVPAR index within Competitive Set u00b7 Lead resort to deliver best in class results when compared to luxury lifestyle comp. set. KPIu2019s to include: Total Revenue, ADR, REVPAR, RMI Index, Business Mix and TREVPAR u00b7 Explore and provide variations in the market mix, which would stimulate additional revenue without increasing costs. u00b7 Work on all Revenue Management projects as requested e.g. implementing formal End of Month reporting process at each hotel, providing roll up reporting for corporate users and the brand team, etc. u00b7 Develop and implement succession planning for Revenue Management talent. u00b7 Management of OTA Extranets u00b7 Continuously audit content on hotel website and OTA partners providing feedback to Marketing Team u00b7 Partner with Digital and Field Marketing Team assessing strategy and appropriate spend to maximize financial returns and exposure u00b7 Lead, hire, train and coach Reservations Agents u00b7 Perform other related tasks as required. Qualifications: Qualifications u00b7 Undergraduate degree in Hospitality, Business or Finance u00b7 Three Years of Experience as a Director of Revenue Management at a luxury lifestyle resort u00b7 Deep Understanding of Miami Beach Market, Current Trends and Pricing Strategy u00b7 Strong organization and analytical skills u00b7 Intermediate or expert skill level in the use of the Microsoft Office Excel and related data management systems. u00b7 Technically strong in managing systems such as IDEAS G3, OPERA, RMT, Reserve, Envision and Cognos. u00b7 Skilled in delivering effective presentations to senior leadership and ownership partners u00b7 Prior Experience with managing revenue in a Forbes Four or Five Star rated property preferred As an Andaz Miami Beach colleague, you will enjoy the following benefits: u00b7 Free room nights, Discounted and Friends & Family Room Rates u00b7 Medical, Dental, and Vision Insurance with only a 30-day waiting period u00b7 401K with company match u00b7 Free Parking u00b7 Generous Paid Time Off u00b7 Paid Family Bonding Time and Adoption Assistance u00b7 Tuition Reimbursement u00b7 Employee Stock Purchase Plan u00b7 Discounts at various retailers u2013Apple, AT&T, Verizon, Headspace and many more Andaz team members work in an environment that demands exceptional performance yet reaps great rewards. Whether itu2019s career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you. Our Values: Empathy Integrity Respect Inclusion Experimentation Wellbeing At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyoneu2019s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job u2013 itu2019s a career for people who care. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you are a results-oriented individual with a passion for selling a vibrant, playful hotel with one-of-a-kind gathering places offering the perfect backdrop for meetings, weddings, and special occasions, become part of Miamiu2019s first Andaz luxury lifestyle resort - Apply now Primary Location: US-FL-Miami Organization: Andaz Miami Beach Pay Basis: Yearly Job Level: Full-time Job: Revenue Req ID: MIA003994Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Created: 2025-12-05