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Sr Designer - UX

MSCCN - Chicago, IL

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Job Description

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create whatu2019s next. Letu2019s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Senior Designer u2013 UX will play a key role on Unitedu2019s Customer UX team, leading the craft of interaction design in mission-based teams and elevating the quality of digital experiences across the travel journey. This role is responsible for designing intuitive, usable, and visually excellent interactions; shaping cohesive omnichannel experiences; and contributing to Unitedu2019s design system to ensure consistency and craft across platforms. Weu2019re looking for an empathetic, curious, and craft-driven designer who excels at problem-solving, cares deeply about usability, and delivers thoughtful, high-fidelity design work in a collaborative environment. Key responsibilities: u00b7 Craft intuitive, usable, and visually excellent interactions: Design interaction models that balance clarity, usability, and visual refinement, enabling users to navigate confidently across products and touchpoints. u00b7 Design inclusive, cohesive omnichannel experiences: Ensure interaction patterns, visual language, and behaviors remain consistent and seamless across platforms, devices, and channels to support a unified end-to-end experience. u00b7 Define interaction and motion patterns: Establish how interfaces behave u2014 from micro-interactions to complex flows u2014 using motion, hierarchy, and visual cues to enhance comprehension, feedback, and overall usability. u00b7 Prototype to explore, communicate, and validate: Build high-fidelity prototypes, interaction studies, and storyboards that bring behavior and visual design to life, supporting rapid usability testing and alignment with partners. u00b7 Elevate product quality through cross-functional collaboration: Work closely with product designers, engineers, and marketing to ensure interaction, usability, and visual design come together seamlessly in production. u00b7 Contribute to the design system: Work with Atmos team to not only use, but also contribute visual patterns, and motion principles that promote usability, accessibility, consistency, and world-class design craft across the ecosystem. Qualifications Qualifications Whatu2019s needed to succeed (Minimum Qualifications): + Bachelor's degree is manditory + 4+ years of experience in UI/UX design + Portfolio with case studies showing process, decisions, and business or customer impact + Abreast of emerging UI trends, tools, and technologies + Proficiency using digital design and prototyping tools (Figma, Adobe Creative Cloud, etc.) + Experience applying WCAG accessibility standards to designs + Proven effectiveness in working as a member in cross-functional teams which include business analysts, designers, researchers, developers, and product owners + Experience with Agile and/or lean philosophy and methods + Design experience for both web and mobile platforms + A user-centered approach in design perspective and practice + Excellent verbal and written communication skills + Positive attitude and be able to work effectively in a team + Ability to manage multiple efforts and adapt to changing priorities, while maintaining high attention to detail + Ability to solve problems creatively and effectively What will help you propel from the pack (Preferred Qualifications): + Bacheloru2019s degree in a relevant field (Human-Computer Interaction, information design, communications, Computer Systems, Visual Design or related disciplines) + Airline experience + Expertise in design principles, visual systems, and best practices, including layout, typography, and color theory + Familiarity with front-end technologies and development patterns across iOS and Android The base pay range for this role is $87,780.00 to $114,376.00. The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards. You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges. United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.

Created: 2025-12-05

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