Perioperative Scheduler

Job Description Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Int Med Gastroenterology PBC Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM) Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( Pay Range: $17.63 - $27.77 per hour Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rushu2019s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case. Summary: Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Other information: Required Job Qualifications: u2022 High School Diploma. u2022 Manual dexterity, effective communication, precision and accuracy. u2022 Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage. u2022 Ability to communicate well with patients and all levels of staff. u2022 Able to manage multiple tasks at one time. u2022 Works well individually and as part of the team. Preferred Job Qualifications: u2022 Certified Medical Assistant experience. u2022 Three years of medical office experience. u2022 Experience obtaining prior authorizations & knowledge of insurance authorization processes. Responsibilities: 1. Schedules, reschedules, or cancels surgical appointments. 2. Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures. 3. Coordinates surgical scheduling information flow into and out of the clinic. 4. Maintains a direct communication line with the key OR staff. 5. Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed. 6. Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures. 7. Solves surgical scheduling problems by seeking out the appropriate people and resources. 8. Answers telephone calls efficiently and courteously. 9. Provides information as requested or routes calls appropriately. 10. Updates electronic medical record appropriately. 11. Works as part of the surgical scheduling team and accepts other duties as requested 12. Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms. 13. Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts. 14. Performs duties to assist the medical staff independently at the direction of management. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Position Perioperative Scheduler Location US:IL:Chicago Req ID 20988

Created: 2025-12-05