Desktop Support Analyst

Description We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry. Responsibilities: u2022 Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently. u2022 Manage and support Active Directory operations to maintain system security and functionality. u2022 Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance. u2022 Perform imaging and deployment of Windows 10 systems across the organization. u2022 Conduct regular maintenance and updates for workstations to prevent potential disruptions. u2022 Collaborate with team members to address complex technical challenges and implement solutions. u2022 Document technical procedures and solutions to enhance knowledge sharing within the team. u2022 Ensure compliance with security protocols and standards during all technical operations. u2022 Assist users with software installations and updates to maintain compatibility and productivity. u2022 Provide timely and effective communication to users regarding technical issues and resolutions. Requirements u2022 Proven experience working with PC desktops and workstations in a technical support role. u2022 Strong knowledge of Active Directory and related system operations. u2022 Expertise in desktop hardware installation, troubleshooting, and maintenance. u2022 Proficiency in imaging and deploying Windows 10 systems. u2022 Possession of certifications such as CompTIA A+, Network+, or Security+ is highly desirable. u2022 Familiarity with healthcare industry standards and requirements is a plus. u2022 Excellent problem-solving skills and the ability to work independently or within a team. u2022 Strong communication skills to effectively assist users and collaborate with team members. Technology Doesn't Change the World, People Do.u00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use (.

Created: 2025-12-05