Senior Traffic Signal Technician/ Integrator (Dallas)

Although this position is posted as Senior Traffic Signal Technician/ Integrator (Dallas), this position internally will be classified as Applications Specialist and will fulfill the duties below. Wavetronix is looking for an Applications Specialist who is eager to help solve customer technical problems and professionally walk them through the installation, training, and support of new and existing products. Along with travel the role will be full time onsite in our Dallas, TX office. Preferred qualifications: + 3+ years in technical sales + Self starter + Ability to execute presentations to large groups + Ability to travel 50% or more in month A successful Applications Specialist will: + Exhibit Wavetronix core values: + People First: demonstrates professional behavior, is a stabilizing team influence, and builds the team upward. + Growth Mindset: works to constantly improve processes and improve personally. + Innovation Driven: has ability to solve problems. u2022 Master installation and configuration of Wavetronix core products u2022 Demonstrate and troubleshoot Wavetronix products u2022 Build positive relationships with customers u2022 Be selfu2010motivated and enjoy working on and with teams u2022 Have clear written and verbal communication skills u2022 Be intrinsically motivated and enjoy working with the customer u2022 Able to work flexible shifts and to adapt workflow to changing project schedules u2022 Have previous field service experience in traffic signal/ITS cabinets (at least 5 years) u2022 Provide technical training (typically up to 10 people) on products as needed either in the field or in office u2022 Have the ability to give technical presentations u2022 Review plans and design Wavetronix products into projects u2022 Conduct technical site surveys u2022 Provide service and customer support both in the field and over the phone u2022 Help manage all on site installation/configuration of products u2022 Diagnose errors or technical problems and determine proper solutions u2022 Document processes and produce timely and detailed trip reports u2022 Cooperate with the team and share information across the organization u2022 Comprehend customer requirements and make appropriate recommendations u2022 Keep track of current projects and support cases in CRM u2022 Have a basic understanding of networking u2022 Be excited about personal development and eager to engage in development training u2022 Travel as required within and between territories. u2022 Technical degree (EE, EET) or certifications in ITS/traffic industry preferred More specifically, the successful Applications Specialist will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones u2022 Understand company core values, strategies, and initiatives u2022 Demonstrate functional knowledge to troubleshoot, test, repair, and service Wavetronix technical equipment u2022 Able to effectively use mobile tools and applications u2022 Have a positive relationship with Wavetronix customers u2022 Able to understand and effectively communicate technical procedures and processes to customer u2022 Comprehend customer requirements and make appropriate recommendations to the client u2022 Effectively communicate and cooperate with Technical Services and share information across the organization 6 Month Milestones u2022 Master installation and configuration of Wavetronix products u2022 Demonstrate the ability to troubleshoot, test, repair, and service technical equipment u2022 Demonstrate functional knowledge of Wavetronix nonu2010core product line 12 Month Milestones u2022 Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products u2022 Learn intersection and controller cabinet basic operation u2022 Perform at least 5 solo technical customer visits Wavetronix is the leader in Radar in the Intelligent Traffic Industry. Our best Applications Specialists can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. About Wavetronix: Wavetronix' purposeis to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. If you share our values and have the education and experience to help us create the most talented work force in the traffic industry, we encourage you to apply. Wavetronix is an affirmative action equal opportunity employer.

Created: 2025-12-05