Vice President, Venue Technology

Job Title: Vice President, Venue TechnologyDepartment: Global TechnologyReports To: Chief Technology Officer FLSA Status: Exempt, Salaried LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component, feasibility & consulting, owneru2019s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking u2014 of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us THE ROLEThe Vice President, Venue Technology is a visionary and execution-focused leader responsible for architecting and delivering Legends Globalu2019s venue technology strategy across a diverse, global portfolio of stadiums, arenas, convention centers, and hospitality venues. This role drives the end-to-end lifecycle of venue technology, from strategic planning and design to implementation, operations, and continuous innovation. Reporting directly to the CTO, the VP will lead a high-impact team of regional and venue-based technologists, collaborate cross-functionally with business and operational leaders, and serve as a key voice in shaping the future of venue technology across the enterprise. ESSENTIAL DUTIES AND RESPONSIBILITIES:Strategic Leadership & Visionu2022 Develop and execute a multi-year venue technology roadmap aligned with Legends Globalu2019s business strategy, operational priorities, and guest experience goals.u2022 Serve as the executive sponsor for venue technology innovation, advising senior leadership on emerging trends, investment opportunities, and competitive differentiation.u2022 Champion enterprise-wide initiatives such as smart venue platforms, digital twin technologies, and AI-driven operational intelligence.u2022 Oversight of venue technology budgetsu2022 Partner on new venue construction and major renovation projects. Technology Architecture & Operations Oversee the design, deployment, and lifecycle management of mission-critical systems including:u2022 Network infrastructure (LAN/WAN/Wi-Fi, DAS, 5G)u2022 AV and broadcast systems (IPTV, control rooms, digital signageu2022 Compute and storage environments (hybrid cloud, edge computing)u2022 Venue IT operations (access control, ticketing, incident management)u2022 Establish and enforce enterprise standards for technology architecture, cybersecurity, scalability, and interoperability across all venues.Program & Vendor ManagementLead complex, multi-venue technology programs includingu2022 Frictionless retail and biometric accessu2022 RFID-based inventory and asset trackingu2022 Cellular/DAS modernization and fiber backbone upgradesu2022 Own vendor strategy across venue technology domains, including RFPs, contract negotiations, SLAs, and performance management. Team Leadership & Talent Developmentu2022 Build and mentor a world-class venue technology organization, including regional directors, systems engineers, and venue technologists.u2022 Promote a culture of innovation, accountability, and continuous learning through structured development programs, cross-functional collaboration, and knowledge sharing. Innovation & Continuous Improvementu2022 Identify and pilot emerging technologies that enhance operational efficiency, sustainability, and guest engagement.u2022 Drive adoption of advanced analytics, IoT, and AI/ML to optimize venue operations, predict maintenance needs, and personalize guest experiences.u2022 Lead post-event retrospectives and continuous improvement initiatives to refine technology performance and service delivery. SUPERVISORY RESPONSIBILITIESCarries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experienceu2022 Bacheloru2019s degree in information technology, Engineering, Computer Science, or a related technical discipline required; Masteru2019s degree or MBA strongly preferred.u2022 Minimum of 15 years of progressive experience in enterprise or venue technology leadership, with 7+ years in executive-level roles overseeing large-scale, multi-site operations.u2022 Proven success in leading technology transformation initiatives across sports, entertainment, hospitality, or other high-volume guest-facing industries.u2022 Experience managing global or national portfolios of venues, with demonstrated ability to scale technology operations and standardize platforms across diverse environments.u2022 Track record of delivering complex capital projects involving infrastructure modernization, digital innovation, and cross-functional stakeholder alignment Skills and Abilitiesu2022 Deep expertise in venue technology ecosystems, including:u2022 Networking: Enterprise-grade LAN/WAN/Wi-Fi, DAS, 5G, SD-WAN (Cisco, Aruba, Extreme)u2022 AV/Broadcast: Control rooms, IPTV, digital signage, live production systems (QSYS, Ross, Evertz)u2022 Compute & Storage: Hybrid cloud, edge computing, virtualization (VxRail, Nutanix, VMware)u2022 Security & Access: Physical security, surveillance, access control, Zero Trust (Genetec, Avigilon)u2022 Guest Tech: Biometric access, RFID, mobile engagement platformsu2022 Strong command of enterprise architecture principles, cybersecurity frameworks, and ITIL/DevOps best practices.u2022 Experience integrating data platforms, AI/ML models, and IoT systems to drive operational intelligence and personalized guest experiences.u2022 Exceptional leadership skills with a history of building and scaling high-performing, geographically distributed teams.u2022 Adept at navigating complex organizational structures and influencing senior stakeholders across business units.u2022 Strong financial acumen with experience managing multi-million-dollar budgets, vendor ecosystems, and long-term technology investment strategies.u2022 Skilled in translating technical strategy into business outcomes, with a focus on ROI, operational efficiency, and guest satisfaction.u2022 Comfortable operating in fast-paced, high-pressure environments, including major event support, venue openings, and crisis response. COMPENSATIONCompetitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONSLocation: Frisco, TX preferred PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE:The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Created: 2025-12-05